Almighty Support Pro v1.6.0

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• NewCaptcha on forms
• NewTicket history / Recently viewed – New navigation with ticket tabs
• ImprovementImproved handling of guest tickets
• ImprovementClosing an open ticket tab should redirect to the ticket list
• ImprovementEnhanced ticket status count
• ImprovementRemove “trashed” from the menu after emptying the trash
• ImprovementIf an agent creates a ticket in a department they don’t have access to, show

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No changelogs

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• Slack integration
• NEWAgents can now "save" tickets in their own "vavorites/bookmarked" list
• NEWExperimental multisite compatibility
• IMPROVEMENTUser preferences screen UI & UX
• FIXWooCommerce integration redirect issues
• FIXPrevent browser auto-fill filling irrelevant data to the search field
• FIXPrevent preferences page from flickering in and out of view on initial page load

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• NEWPages, Posts and CPT suggestions when creating a Ticket
• IMPROVEMENTUI & UX improvements in single Ticket view
• IMPROVEMENTUI & UX improvements in new Ticket form

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Almighty Support 1.3.5​

• Mar 4, 2023
• NEWLogin screen: let admin enable/disable the "continue as guest" flow
• NEWLogin screen: let admin enable/disable the "forgot password" link
• NEWLogin screen: let admin enable/disable the "register" link
• IMPROVEMENTPerformance: database table indexes added to Tickets
• FIXAttachments: some unusual file extensions are ignored when downloading

Almighty Support 1.3.4​

• Feb 27, 2023
• IMPROVEMENTPrivate Note: indicate whether content was added without the need to open the Note
• IMPROVEMENTOn Behalf: "create accounts" setting should never be higher than the main roles selector
• IMPROVEMENTWordPress "displayname" handling
• IMPROVEMENTSession timeouts in REST API calls
• IMPROVEMENTGeneral UI/UX & language improvements
• FIXEDD: Client Ticket list not working properly when opening from the EDD backend link

Almighty Support 1.3.3​

• Feb 14, 2023
• NEWButton to easily trash a Ticket
• NEWButton to easily empty trash
• NEWCron job to empty trash automatically
• NEWForgot password link on login screen
• IMPROVEMENTBetter handling of trashed Tickets count and trashed tab visibility
• IMPROVEMENTReplace all pop-up alerts with a custom pop-up
• IMPROVEMENTCustom pop-up now has a contrast background
• IMPROVEMENTClicking anywhere outside a custom pop-up is considered a "cancel" action