Chat - Support Board - OpenAI Chatbot - WP v3.8.1

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Fixed bug related to Push Notifications by Pusher.

BugFixed bug related to getting correct user language.

BugFixed bug related to deleted converstions when an agent was deleted.

BugFixed bug related to OneSignal Push Notifications.

BugFixed bug related to conversations list order in the admin area.

BugFixed bug related to flash notifications for the chat widget.

BugFixed bug related to sending audio messages to messaging channels.

BugFixed bug related to user email notifications via cron job.

New featureAdded support for MySQL encrypted database connection.

New featureOption to force one conversation per department and one conversation per agent.

New featureOption to disable sending of privacy, subscribe messages on messagin channels.

New featureNew messages counter for admin area.

OptimizationImproved sound notifications. Distruption: some of your existing sound settings will be lost. You have to setup them again.

OptimizationImproved admin area design.

OptimizationImproved queue management.

APINew argument extra_3 for the PHP API function 'sb_new_conversation()'.

Fix and Nulled

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15/03/2024 | Support Board | V 3.7.0
OptimizationImproved admin area design.
OptimizationOption to disable the follow-up message on messaging channels.
OptimizationThe login form is now the default form when registration is enabled.
BugFixed bug minor bugs related to RTL on the admin area.

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08/03/2024 | Support Board | V 3.6.9
New featureOption to edit notes and to hide note username.
New featureSearch for settings.
New featureOption to show the department colors on the left conversation list.
New featureAdded Traditional Chinese language.
OptimizationImproved tags. Distruption: your existing tags will be lost.
OptimizationImproved SMTP compatibility.
OptimizationAdded custom push notification badge.
BugFixed bug related to chat close on mobile when a new automated message is received.
BugFixed bug related to conversations order in admin area.
BugFixed bug related to email piping.
BugFixed bug related to desktop notifications username.
BugFixed bug related to unread conversations count in admin area.
InfoThe agent availability report is not longer available due to performance reasons.

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Added AI plugin

== Changelog ==

10/11/2023 | Support Board | V 3.6.7

Bug Fixed bug that was causing the admin area to crash.

Bug Fixed bug related to the conversation status on the admin area.

New feature Option to send voice messages.

Optimization Improved chat widget design in RTL mode.

Optimization Improved registration form's phone selector and automatic prefix assignment by IP.

Optimization Improved chat widget design in responsive mode.

== Changelog ==

11/09/2023 | Support Board | V 3.6.4

Bug Fixed bug related to the translation of the admin login area.

Bug Fixed bug related to scrolling on new messages.

Bug Fixed bug related to the follw up message delay.

Bug Fixed bug related to empty admin message menu.

Bug Fixed bug related to shortocode-like strings returning false in messages.

New feature Calendly integration for booking appointments.

New feature Option to export reports.

New feature New report: agent availability.

Optimization Increased responsive mode to all devices smaller than 465px.

Api New PHP API function 'sb_reports_export()'.

Api New WEB AND AJAX API function 'reports-export'.

== Changelog ==

Version 3.6.3 - Updated 22/08/2023

BugFixed ---- bug related to the conversations admin area filters.
BugFixed ----- bug related to AWS S3 uploads.
New feature ----- Option to send SMS for testing purposes.
Optimization ------ Improved tags, departments, and channels management in the admin area.

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24/04/2023 | Support Board | v3.5.7
Bug Fixed bug related to admin area language.
Bug Fixed bug related to agents and admins department and routing filter.
Bug Fixed bug related to 'new' admin label for new messages.
Bug Fixed bug related to online status of agents and admins.
Bug Fixed bug related to local time.
Bug Fixed bug related to reports time.
Bug Fixed bug related to agent conversations list.
Bug Fixed bug related to registration form for deleted visitors.
New featureOption to add breaklines in saved replies.

19/12/2022 | Support Board | v. 3.5.6
Bug
Fixed bug related to articles page design.

New feature
New newsletter service integration: Mailjet.

New feature
Read status for users message.

New feature
Read status for users message.

New feature
Option to send mass messages only to users linked to a specific messaging apps.

Optimization
Option to assign a conversation to yourself.

Optimization
Message time is now always visible.

Optimization
Minutes and hours instead of Today for messages time.

Optimization
Improved admin design for small screens.