MinervaKB Knowledge Base for WordPress with Analytics v2.0.9

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v2.0.9 – Feb 5, 2023
* Fixed: Minor 6.1.1 compatibility fixes
* Fixed: TwentyTwentyTwo / TwentyTwentyThree and other official themes layout fixes
* Fixed: WooCommerce - warning in KB tab when adding a new product

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v2.0.8 – Nov 17, 2021
* New: Actions & filters for ticket events (create / reply / close).
* New: Option to open all faq items by default
* New: Lots of Elementor Pro templating compatibility improvements
* New: Floating Helper display options improved
* New: Feature Requests submit form
* New: Categories added to FAQ posts list view
* New: Added category column for Feature Requests
* New: Email notification on new feature requests
* New: Russian translation file
* New: Options to change button colors in widgets
* New: Admin email notification on new tickets
* New: Added separate color settings for the search results page & detailed topic view. Also, topic custom colors can now be enabled for the search results page
* Fixed: Child topics duplicated in content tree for multiproduct setup
* Fixed: New ticket type was rendered without background by default
* Fixed: Missing translations added
* Fixed: Table of contents didn't work in Elementor Pro template preview
* Fixed: Admin tickets list mobile view is improved
* Fixed: Table of contents layout is broken in Elementor Hello theme
* Fixed: Notice in recent articles widget in Elementor Hello theme
* Fixed: Broken widget styles in Elementor Template editor
* Fixed: noindex tag added to article print view
* Fixed: Terms checkbox could not be deleted and inserted again
* Fixed: Shortcode builder inserted wrong shortcode name for guest post form
* Fixed: Icons in Elementor blocks in admin
* Fixed: Feedback form not showing without the rating buttons enabled

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Version 2.0.7 – Aug 5, 2021
* New: Feature Requests module added, with permissions, settings and drag-n-drop sorting.
* New: ReCaptcha added for ticket / login / register forms.
* New: Option to open tickets on behalf of registered customers as admin/agent/manager.
* New: Excerpt layout for Glossary list module, with configuration settings.
* New: Responsive size controls added in Elementor KB modules.
* New: Option to disable KB search form submit - search results page on pressing the Enter key.
* New: Added option for Related block to display other articles from the current topic. Also added in Gutenberg, Elementor and VC.
* New: Option to exclude specific pages from Glossary highlighting.
* New: Options to configure form button colours on ticket forms.
* New: Multiple translation client-side strings added as options for tickets (upload, credentials, etc.).
* New: Added Category filter in FAQ questions admin post list.
* Fixed: WordPress 5.8 compatibility fixes.
* Fixed: Ticket count in Dashboard now only includes New and Open statuses.
* Fixed: Form Editor now allows adding system fields, which were removed by the editor. Also many other form editor fixes and improvements.
* Fixed: RTL layout for a ticket reply.
* Fixed: Attachments icon missing in admin on Font Awesome v5.
* Fixed: Glossary not highlighted on some Elementor pages.
* Fixed: Unnecessary shortcodes render removed in ticket replies in the admin.
* Fixed: More informative ticket error messages on the client-side.
* Fixed: POT file for translations updated.

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v2.0.5 – Mar 16, 2021
* New: Print button added in articles
* New: WooCommerce integration - KB Tab on Product pages
* New Workflow for Tickets: New => Pending => Open => Closed
* Added filter to show / hide attachments links
* Added an option to include empty KB Topics in WP Sitemaps XML
* Added 200+ Google Fonts
* Added options to edit ticket statuses (name, colors, icon)
* Fixed: page zoom on mobile when focusing in search
* Fixed: not equal item width when Topic rows are not full
* Minor PHP8 compatibility fixes
* Added an option to control ticket replies order on the client side
* Fixed: wierd behavior of widget title when setting it to empty value
* Fixed: restricted articles were not removed from tree of contents widget
* WordPress 5.7 compatibility checks & fixes
* Fixed: Apply topic restriction filter option conflict with article restriction

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v2.0.4 – Feb 2, 2021
* New feature: Possibility to highlight Glossary terms on any page/post type
* Fixed: Child topics not added into reordering in Gutenberg terms select
* Fixed: Cyrillic search terms not tracked
* Fixed: Unicode search terms not highlighted in a detailed layout
* Fixed: Settings import is broken
* Fixed: Minor Divi compatibility fixes
* Fixed: Restricted articles removed from content tree widget

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v2.0.3 – Jan 12, 2021
* New feature: New admin tickets list, with live filters, search and sorting
* New feature: Glossary display on mobile (link/popup or off)
* New feature: Custom ticket IDs
* Fixed: Admin pages headers with wrong height on some themes
* Fixed: Glossary limit per page working incorrectly
* Fixed: Fancybox errors after WordPress update
* Fixed: remove KB from global search removed from archives also
* Fixed: now admin users can open tickets from the client-side without additional permissions
* Fixed: admin resources loading optimized, unused templates and scripts removed from some pages
* Fixed: errors on some pages when plugin user roles are deleted manually

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v2.0.2 – Nov 28, 2020 Thanks To @NullMaster
* Added: option to disable tickets
* Added: global option to limit the number of times each glossary term is highlighted on the page
* Fixed: draft articles are displayed as restricted for editors
* Fixed: error message on deleting ticket taxonomy term
* Fixed: some settings not saved on setups with max_input_var < 1000
* Fixed: conflicts between BuddyPress templates and ticket templates
* Fixed: options saving issue due to caching
* Fixed: default permissions for support user role
* Fixed: article navigation heading was displayed when there're no next/prev articles

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Version 2.0.1 – Oct 26, 2020
* New: Permissions Editor
* Fixed: Permissions model reverted for admin users. Now admins can access all sections, as previously
* Fixed: Performance issues for systems with 5K+ users
* Fixed: FAQ sorting being reverted to previous values
* Fixed: multiple small bugs
* Changed: Some default permissions for agents / managers

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Version 2.0.0 – Oct 3, 2020
IMPORTANT: This is a major release, we strongly advise to make a backup of your database and files via hosting tools.
* New: Support Tickets (beta)
* New: Admin permissions for KB, FAQ & Glossary based on capabilities instead of user roles
* Fixed: multiple fixes and improvements

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v1.6.9 – Aug 21, 2020
* Fixed: Multiple WordPress 5.5 compatibility fixes
* Fixed: WPML + Restriction cache not updated properly
* Fixed: deprecated module console warnings in Gutenberg blocks.
* Fixed: non-static method called statically warning.
* Changed: Permission check for settings changed from administrator role to manage_option permission