== Description ==
SupportCandy Agentgroup is essential for managing and optimising your WordPress support team. This feature allows you to group your support agents based on expertise, department, or language proficiency criteria. Organising your agents into specific groups will enable you to efficiently allocate support tickets to the most relevant team. This not only streamlines your support process but also significantly improves response times. Each group can be customised to meet the unique needs of your support system, ensuring that the most qualified agents handle each customer query.
== Changelog ==
V 3.0.4 (07/12/2023)
- Fix: Removed uses of SQL_CALC_FOUND_ROWS, which is deprecated as of MySQL 8.0.17
