SupportCandy Assign Agent Rules

SupportCandy Assign Agent Rules 3.0.5

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== Description ==

SupportCandy Assign Agent Rules is a powerful extension for WordPress sites using SupportCandy, a popular customer support plugin. This add-on introduces a sophisticated system for automating the assignment of support tickets to agents. It allows site administrators to create custom rules based on ticket parameters such as category, urgency, customer history, or other relevant criteria. This automation streamlines the ticket assignment process and ensures that the right agent deals with the right issue, leading to faster resolutions and improved customer satisfaction.

== Changelog ==

V 3.0.5 (07/12/2023)​

  • Fix: Agent assign not working for usergroup condition
Author
tanierlyons
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5
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163
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