V 2.1.9 (December 28, 2020) New feature: Added “Last reply by” in ticket list New feature: Added “Last reply on” in ticket list New feature: Setting to hide New Ticket button for agents and customers New feature: Added Copy Ticket URL button in an individual ticket New feature: Date range option added in Date custom field type New feature: Attachment size threshold error improvemets New feature: Added None option in agent search advanced filter New feature: Customer redirected to ticket list upon closing the ticket New feature: Option to send email notification to current user Fix: Notice mime_content_type() on file that does not exists