== Description ==
The SupportCandy Timer feature is a strategic addition to the WordPress support ticket system, focusing on precise time tracking for each ticket handled. This tool is crucial for analysing the efficiency and productivity of support staff, allowing managers to gain insights into how time is spent on support queries. Providing detailed timing information helps identify areas for improvement and training needs. The customizability of the timer settings ensures that it can adapt to various operational needs, whether for individual time tracking or team-based analyses.
== Changelog ==
V 3.0.8 (07/12/2023)
- New: Start/stop timer using workflow
- Fix: Removed uses of SQL_CALC_FOUND_ROWS, which is deprecated as of MySQL 8.0.17
