WS Form PRO – Freshdesk

WS Form PRO – Freshdesk 1.0.2

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== Description ==

Integrating WS Form PRO with Freshdesk on WordPress sites offers a robust solution for managing customer support queries. Connecting these powerful tools allows you to create custom forms using WS Form PRO, which is specifically designed to capture customer inquiries and feedback. Once a form is submitted, it automatically creates a ticket in Freshdesk, streamlining the process of tracking and responding to customer issues. This seamless integration ensures that customer queries are captured efficiently, managed, and resolved more effectively within Freshdesk’s sophisticated ticketing system. The ability to customise forms allows for collecting specific information, enhancing the quality and relevance of support provided. Ideal for businesses of all sizes looking to improve their customer service experience, this integration simplifies query handling while ensuring a responsive and organised support system.

== Changelog ==

= 1.0.2 =
* Bug Fix: Custom field mapping
Author
tanierlyons
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