guguk
Well-known member
Hello there,
Let me explain current situation:
- I dont use any whatsapp chat plugin I'm using as button instead of "plugin"
- I dont use any "analytics or conversation" plugin I think it's not necessary at all. I just placed GTM tags in functions.php
- I tracks two paramater one is "potential form" which is no problem with it and second one is "whatsapp"
- I've setted whatsapp tracking as "Click Link" and with our whatsapp number with https://wa.me/xxxxxxxxx
The main problem is when any user "click" whatsapp button then Google conversation fired trigger (no problem) but sometimes users does not initiate chat and it still it remains as "conversation" and it can be "false trigger". So I was discussed about this situation with a geek on google support he mentioned "datalayer" but he did not how to set up with it and he said also mentioned few plugins for it but "I dont want to use any plugin"
So is there anyone knows "how to track only initiated chat whatsapp instead of click?"
Thanks in advance
Let me explain current situation:
- I dont use any whatsapp chat plugin I'm using as button instead of "plugin"
- I dont use any "analytics or conversation" plugin I think it's not necessary at all. I just placed GTM tags in functions.php
- I tracks two paramater one is "potential form" which is no problem with it and second one is "whatsapp"
- I've setted whatsapp tracking as "Click Link" and with our whatsapp number with https://wa.me/xxxxxxxxx
The main problem is when any user "click" whatsapp button then Google conversation fired trigger (no problem) but sometimes users does not initiate chat and it still it remains as "conversation" and it can be "false trigger". So I was discussed about this situation with a geek on google support he mentioned "datalayer" but he did not how to set up with it and he said also mentioned few plugins for it but "I dont want to use any plugin"
So is there anyone knows "how to track only initiated chat whatsapp instead of click?"
Thanks in advance
