Error on Updating Elementor 2.7.1 to 2.8.7

mustak · Apr 15, 2020

Hi Dear Respected Experts, I am facing an Error on Updating Elementor 2.7.1 to 2.8.7. the error is
"There has been a critical error on your website.

Learn more about debugging in WordPress."
After updating my elementor when i visit to my site, it is showing the above lines of error. I Hope the experts users including Admin of Babiato will help me as soon as possible to solve the problem. Thank you!

zoulhan · Apr 15, 2020

I give you 2 solutions.

1. rollback elementor to 2.7.1 (bad idea)
2. debug and fix the problem.

for solution 2
- edit wp-config.php file
- find define('WP_DEBUG', false) and replace with define('WP_DEBUG', true)
- save
- visit your website again and you will see the error message
- copy and paste the error message into the comments below

We need the error message to find out the problem.

ckeeper · Apr 15, 2020

Have you tried deleting the old version 2.7.1 and instead of upgrading install 2.8.7 directly. Let us know if that works. Thanks.

MrSam_1 · Apr 15, 2020

Most likely your version of PHP is old and not supported anymore.

ckeeper · Apr 15, 2020

medw1311 said:
Most likely your version of PHP is old and not supported anymore.

@medw1311 is right also check out the following requirements for elementor.

Requirements - Docs | Elementor

Our main goal at Elementor is to create the fastest, most advanced page builder for WordPress. To achieve this, we make sure it is based on the latest technolo

docs.elementor.com

mustak · Apr 17, 2020

zoulhan said:
I give you 2 solutions.

1. rollback elementor to 2.7.1 (bad idea)
2. debug and fix the problem.

for solution 2
- edit wp-config.php file
- find define('WP_DEBUG', false) and replace with define('WP_DEBUG', true)
- save
- visit your website again and you will see the error message
- copy and paste the error message into the comments below

We need the error message to find out the problem.

Dear zoulhan, after a lot of checking i have not found define('WP_DEBUG',false); in my wp-config.php
But i have written define('WP_DEBUG', true); & then got below the error.
.
Fatal error: Uncaught TypeError: Argument 1 passed to rh_add_el_page_settings_controls() must be an instance of Elementor\Core\DocumentTypes\Post, instance of Elementor\Core\Kits\Documents\Kit given, called in /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php on line 289 and defined in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php:85 Stack trace: #0 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(289): rh_add_el_page_settings_controls() #1 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #2 /home/runcloud/webapps/pickmyhost/wp-includes/plugin.php(478): WP_Hook->do_action() #3 /home/runcloud/webapps/pickmyhost/wp-content/plugins/elementor/includes/compatibility.php(69): do_action() #4 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(287): Elementor\Compatibility::document_post_deprecated_hooks() #5 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php on line 85
.
I hope you will help me, & i will be thankful to you, if i got the solution for this biggest probem. Thank you.

MrSam_1 · Apr 17, 2020

What version of PHP are you using?

mustak · Apr 17, 2020

ckeeper said:
Have you tried deleting the old version 2.7.1 and instead of upgrading install 2.8.7 directly. Let us know if that works. Thanks.

Dear Ckeeper, Directly deleting old version & installing new version is also not working.

mustak · Apr 17, 2020

medw1311 said:
What version of PHP are you using?

7.4 but also lower versions are not working

MrSam_1 · Apr 17, 2020

mustak said:
7.4 but also lower versions are not working

Ok, is your theme up to date? As the error you posted is actually being thrown by ReHub

mustak · Apr 17, 2020

medw1311 said:
Most likely your version of PHP is old and not supported anymore.

Hey medw1311, do you sell elementor pro licences?

mustak · Apr 17, 2020

medw1311 said:
Ok, is your theme up to date? As the error you posted is actually being thrown by ReHub

Currently, theme is not up to date

MrSam_1 · Apr 17, 2020

mustak said:
Hey medw1311, do you sell elementor pro licences?

Yes, see the thread linked to in my signature.

MrSam_1 · Apr 17, 2020

mustak said:
Currently, theme is not up to date

That is likely your problem then. Download the latest version and update it via FTP

MrSam_1 · Apr 17, 2020

mustak said:
Dear zoulhan, after a lot of checking i have not found define('WP_DEBUG',false); in my wp-config.php
But i have written define('WP_DEBUG', true); & then got below the error.
.
Fatal error: Uncaught TypeError: Argument 1 passed to rh_add_el_page_settings_controls() must be an instance of Elementor\Core\DocumentTypes\Post, instance of Elementor\Core\Kits\Documents\Kit given, called in /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php on line 289 and defined in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php:85 Stack trace: #0 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(289): rh_add_el_page_settings_controls() #1 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #2 /home/runcloud/webapps/pickmyhost/wp-includes/plugin.php(478): WP_Hook->do_action() #3 /home/runcloud/webapps/pickmyhost/wp-content/plugins/elementor/includes/compatibility.php(69): do_action() #4 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(287): Elementor\Compatibility::document_post_deprecated_hooks() #5 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php on line 85
.
I hope you will help me, & i will be thankful to you, if i got the solution for this biggest probem. Thank you.

What's your REHub theme version? From this it seems that doesn't play well with your new version of Elementor.

mustak · Apr 17, 2020

medw1311 said:
Yes, see the thread linked to in my signature.

if i buy the license then will i get support from elementor team for this issue?

MrSam_1 · Apr 17, 2020

mustak said:
if i buy the license then will i get support from elementor team for this issue?

Not directly as support tickets need to be started through my Elementor account.

But as I said update your theme and your issue will likely be gone.

mustak · Apr 17, 2020

slvrsteele said:
What's your REHub theme version? From this it seems that doesn't play well with your new version of Elementor.

Current Version: is 9.3.4

mustak · Apr 17, 2020

medw1311 said:
Not directly as support tickets need to be started through my Elementor account.

But as I said update your theme and your issue will likely be gone.

ok, let me update & see what will happened.

MrSam_1 · Apr 17, 2020

mustak said:
Current Version: is 9.3.4

That is very old, latest is 9.9.9.3

Error on Updating Elementor 2.7.1 to 2.8.7

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