- Aug 3, 2018
Mate, I'm not the developer of this theme, and the files I'm sharing I can prove at every moment (as I have done) are the original ones as I own them. To help the community here I do what I can and in this case, I'm doing. I even installed a local one and tried to create the problem . I'm just trying to help with what I can asap, testing needs a bit more time, and hope you can understand. There are too many possibilities, and most of the users here not having this issue, so it means is rare.What I have shown you actually a backup installation of a live site in my PC. I updated it locally, then took a backup with Duplicator Pro and then I upload it to the live server after removing the entire live site including database and then installed the local backup on my remote server. And the problem showed. FYI, all the the add-ons from theme to plugin, I have downloaded from here. I think there might be any setting in the remote server backend, which is causing this error. Now I have to talk to my host support team. See what they come up to.
Thank you so much for your help. In the meantime if you can think of something else about causing this error, please let me know. If we can identify the disease, we can start looking for the remedy.