I Can't Login my Website, Help!!!!!!!

B

Blesson04

New member

Sep 5, 2020

11

0

1

• Oct 10, 2020

• #1

Hello guys I need help asap,

I successfully installed my website after the installation I log in admin section and changed the user name and password I logged out and I couldn't log in again

I got this error message "This credential couldn't match our record"

I reset password again yet still getting the error message while website is still running but can't access it

What's the solution to this ?

Note: It was freshly installed and it's not a WordPress

 

Last edited: Oct 11, 2020

Saint Gabriel

Well-known member

Jan 3, 2020

2,998

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• Oct 10, 2020

• #2

Is it WordPress?

Is it a fresh install or existing website?

 

starliner

Well-known member

Null Master

Trusted Uploader

Mar 28, 2019

559

530

93

• Oct 10, 2020

• #3

clear your cookies. Than reset your password again

 

frizzel

Well-known member

Trusted Uploader

Jun 13, 2019

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Wherever my imagination takes me

• Oct 11, 2020

• #4

As far as I know, this is an error message Laravel produces, not WordPress.

Maybe this link can help you: https://stackoverflow.com/questions...rror-these-credentials-dont-match-our-records

 

froodle

Member

Banned User

Sep 9, 2020

70

31

18

• Oct 11, 2020

• #5

log in to your server, then delete files and freshly install it again. Do tell us if you have managed to solve it.

 

B

Blesson04

New member

Sep 5, 2020

11

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1

• Oct 11, 2020

• #6

RonanTheAccuser said:

Is it WordPress?

Is it a fresh install or existing website?

Click to expand...

Is not world press and it's a new website

 

B

Blesson04

New member

Sep 5, 2020

11

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1

• Oct 11, 2020

• #7

froodle said:

log in to your server, then delete files and freshly install it again. Do tell us if you have managed to solve it.

Click to expand...

Thanks, have done that before creating this topic still the same

 

MrSam_1

Well-known member

Administrative

Trusted Seller

Dec 1, 2018

23,018

26,433

120

• Oct 11, 2020

• #8

Get into your database and change the password
And eventually you can offer more info about the script you installed

 

B

Blesson04

New member

Sep 5, 2020

11

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1

• Oct 11, 2020

• #9

Have tried everything here still not working

 

ELLIO7

Well-known member

Trusted Uploader

Banned User

Nov 27, 2019

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Mars

• Oct 11, 2020

• #10

Blesson04 said:

Have tried everything here still not working

Click to expand...

Can you give me access to your Cpanel? I will try to help you in that case....

 

• 

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