I messaged and asked them to send a full backup over to me and they replied, they messed the theme up yesterday and had to start again from the zip i give them, the same zip i uploaded here. if you check the site i did above again its a new installation fresh done this morning,
I see you was able to install the theme that is as far as it went for me, they wonted to make it there own and finish it off. so when you said about errors this morning with the env file showing up i know they had been playing around with it and messed it up.
Ive asked them to add a test user and see if its all works ok, ill let you know as soon as they reply. but if you check the themeforst website for support/comments there are loads of comments on there with the same problem you are having. mite be worth having a look
I was thinking about doing another site myself and getting rid of the paid membership to make viewing free for everyone, would you know how to do that, min payment option is 1 pound.
Did you mean the documentation folder was missing