Please help my site is redirecting to other sites

O

OzatuZana

Guest
Hello,
Do you have the full website zip? If you are comfortable, you can send it to me, I can see, which files are exactly affected. Also, include the DB export, even if it is infected. Just PM me with the links and I will try my best to help.
Bro, what happened to my hosting ?
Do I give you student documents?
 

cteq1

Active member
Sep 18, 2018
246
94
28
Hello,
Do you have the full website zip? If you are comfortable, you can send it to me, I can see, which files are exactly affected. Also, include the DB export, even if it is infected. Just PM me with the links and I will try my best to help.

thanks, sent you PM
 

OldMonk

New member
Jun 26, 2019
1
0
1
@cteq1 Have you updated yellow pencil? If not update it now. If you have already updated, change its folder name and see if your website is working.
Hey buddy....now that you've mentioned yellow pencil, do you have the latest version? and if yes will you please mind sharing?
 

prasad0889

Well-known member
Trusted Seller
Trusted Uploader
Jan 18, 2019
543
312
63
India
thanks, sent you PM
Hey,
  1. You didn't send me the entire folder as I had asked you, only sent themes, DB, and plugins.
  2. Because you didn't send me the complete files, I wasn't able to scan everything.
  3. I have cleaned the infected files and have uploaded the zip for you (See PM). Replace it in your installation.
  4. I have also repaired your DB. Go to your phpmyadmin, drop all tables from your current DB and import the DB I sent you. (Before dropping take a backup of your DB. very very important)
  5. I had to change your admin password, to check the files. So please reset it using phpmyadmin. (If you don't know, just google it.)
  6. Once done, log in and update all the plugins, you have updates for. (Very important.)
  7. Install a Security plugin such as Sucuri or Wordfence. Even free versions are good and will definitely help you.
  8. Scan the entire website with the security plugin and fix whatever is shown to you.
I hope this helps. If you have any other questions, feel free to get back to me.
 
Last edited:

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