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tanierlyons submitted a new resource:
SupportCandy Timer - SupportCandy Timer
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SupportCandy Timer - SupportCandy Timer
== Description ==
The SupportCandy Timer feature is a strategic addition to the WordPress support ticket system, focusing on precise time tracking for each ticket handled. This tool is crucial for analysing the efficiency and productivity of support staff, allowing managers to gain insights into how time is spent on support queries. Providing detailed timing information helps identify areas for improvement and training needs. The...
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