Today my Hosting Account has been suspended for Spamming!

elmocando

Active member

Oct 17, 2019

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localhost

• Jul 25, 2020

• #1

I have seen my account has been suspended, contacted my provider said it's suspended for spamming.
I have never used any email services or any marketing services in my hosting, there was 2 websites and a staging site.
Any idea on this?
Can you suggest any cheap but good hosting providers?

 

biscuit

Well-known member

May 30, 2018

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• Jul 25, 2020

• #2

Let us know your hosting provider. So that we never use it! Everyone gives you a warning before suspending your account. Especially these tough times for hosting companies.

 

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Reactions: Supremo DM

bijay

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Sep 23, 2019

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nametest.app

• Jul 25, 2020

• #3

whats your budget?

 

M

mandar.diwate40

Active member

Jun 25, 2019

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• Jul 25, 2020

• #4

If the hosting provider has suspended it for spamming, I think you might have sent a lot of emails or you might have used plugins or themes, that have backdoors, and this might have resulted in the issues.
No company will suspend you without a reason, also they might have mentioned the reason and have provided you some proof.

 

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Reactions: Loneley and elmocando

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mandar.diwate40

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Jun 25, 2019

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• Jul 25, 2020

• #5

gopo said:

Let us know your hosting provider. So that we never use it! Everyone gives you a warning before suspending your account. Especially these tough times for hosting companies.

Click to expand...

So we people will keep sending spam, if the company suspends our account, the company is at fault?

 

elmocando

Active member

Oct 17, 2019

628

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localhost

• Jul 25, 2020

• #6

Hosting provider is really good, I am using this (I don't want to mention the name) for a long time.
They have sent me a list and fount it's legit, one of my client's email id been misused from last 5-6 days.
I had word with my client, and he said he has not done anything.... I believe him because ( the list of email id sent me by server proofs that the email id used for spamming, used with automated script and I bet my client can't do that as he is old enough and have no idea about automated services.).

Now I have only way out is to request them to deactivate the email id and retrieve my services. Lets see whats happen.

 

biscuit

Well-known member

May 30, 2018

417

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63

• Jul 25, 2020

• #7

mandar.diwate40 said:

So we people will keep sending spam, if the company suspends our account, the company is at fault?

Click to expand...

Yes! The company needs to listen our side also. They need to work with their customers on solving the issue. What if his server was hacked? So yeah, fu** that hosting provider. Move on. Let them go out of business FAST!

 

elmocando

Active member

Oct 17, 2019

628

153

43

localhost

• Jul 25, 2020

• #8

Account retrieve.
But I have deactivated the particular email id. Guys can you please tell me if password chance can protect email id from hackers and spammers?

 

M

mandar.diwate40

Active member

Jun 25, 2019

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• Jul 26, 2020

• #9

gopo said:

Yes! The company needs to listen our side also. They need to work with their customers on solving the issue. What if his server was hacked? So yeah, fu** that hosting provider. Move on. Let them go out of business FAST!

Click to expand...

With that attitude, I think you are still a kid! Welcome to the world of humans where everyone makes mistakes, and as @elmocando confirmed, the account has been retrieved by him. So before jumping conclusions kid, make sure you know both the sides of the story!

I don't know if @elmocando talked to the hosting company before he posted here, but I don't think he did from the way he posted. Please do not jump to conclusions, before even knowing the real reasons! I hope the company provided you with enough reasons and proofs that indeed SPAM was sent via your account?

Every company out there is to help you, and it might take some time for them to reply. But jumping to conclusions is not the right thing.

Please do not consider this message as targeting, but we need to be patient and learn to respect others too. Just saying fu** the company seems very childish to me, for the mistakes committed by the customer.

 

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Reactions: elmocando

persocon

New member

Jun 20, 2019

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• Jul 26, 2020

• #10

maybe use gmail instead? to avoid things like these in the future

 

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Reactions: elmocando

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mandar.diwate40

Active member

Jun 25, 2019

297

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• Jul 26, 2020

• #11

persocon said:

maybe use gmail instead? to avoid things like these in the future

Click to expand...

Exactly. Or he can go ahead and use Zoho as a provider, if he is not looking to pay for emails. Hosting emails on cPanel is so old school now. Also, Roundcube or squirrel has a very boring interface that doesn't even satisfy basic needs. Moving to either gsuite or zoho or office 365 is always a good solution.

 

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Reactions: persocon and elmocando

biscuit

Well-known member

May 30, 2018

417

240

63

• Jul 26, 2020

• #12

mandar.diwate40

You said the company is NOT at fault for suspending an account without any communication. Didn't you said that? Jesus take some memory pills!

 

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Reactions: Saint Gabriel, elmocando and mandar.diwate40

biscuit

Well-known member

May 30, 2018

417

240

63

• Jul 26, 2020

• #13

elmocando said:

Account retrieve.
But I have deactivated the particular email id. Guys can you please tell me if password chance can protect email id from hackers and spammers?

Click to expand...

Of course you retrieved your account. Hosting companies can't afford to lose customers. Next time they shut you down just move on!

 

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Reactions: elmocando

elmocando

Active member

Oct 17, 2019

628

153

43

localhost

• Jul 26, 2020

• #14

mandar.diwate40 said:

With that attitude, I think you are still a kid! Welcome to the world of humans where everyone makes mistakes, and as @elmocando confirmed, the account has been retrieved by him. So before jumping conclusions kid, make sure you know both the sides of the story!

I don't know if @elmocando talked to the hosting company before he posted here, but I don't think he did from the way he posted. Please do not jump to conclusions, before even knowing the real reasons! I hope the company provided you with enough reasons and proofs that indeed SPAM was sent via your account?

Every company out there is to help you, and it might take some time for them to reply. But jumping to conclusions is not the right thing.

Please do not consider this message as targeting, but we need to be patient and learn to respect others too. Just saying fu** the company seems very childish to me, for the mistakes committed by the customer.

Click to expand...

Yes true.
FOR A NOTE: My Service Provider is really good, I have no complain against them, service is better than so called BIG providers.

Actually when I wrote the post, I had no clue about the suspension, they just mentioned the reason (Spamming). After that they provided all the details and seem legit to me.

 

elmocando

Active member

Oct 17, 2019

628

153

43

localhost

• Jul 26, 2020

• #15

mandar.diwate40 said:

Exactly. Or he can go ahead and use Zoho as a provider, if he is not looking to pay for emails. Hosting emails on cPanel is so old school now. Also, Roundcube or squirrel has a very boring interface that doesn't even satisfy basic needs. Moving to either gsuite or zoho or office 365 is always a good solution.

Click to expand...

Planning to go for 3rd party providers.

 

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Reactions: mandar.diwate40

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mandar.diwate40

Active member

Jun 25, 2019

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• Jul 26, 2020

• #16

elmocando said:

Planning to go for 3rd party providers.

Click to expand...

That's the best thing! Host where it works the best, (emails on zoho, gsuite, etc. and files on web hosting account.)

 

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Reactions: elmocando