andysam
Member
- May 7, 2022
- 47
- 33
- 18
Wrong calcuation detected in the Customer Ledger
If a customer pays for a product with an advance balance, the system raises two entris in the customer ledger
(1) the first is the DEBIT entry which represent the amount of the sold item
(2) the second on is the CREDIT which represent the payment amount for the sold item
PROBLEM: the second entry is supposed to be deducted from the customer advance balance to to make the payment but rather it adds up to the customer advance balance which is wrong.
hence BALANCE DUE is wrongly calculated
If a customer pays for a product with an advance balance, the system raises two entris in the customer ledger
(1) the first is the DEBIT entry which represent the amount of the sold item
(2) the second on is the CREDIT which represent the payment amount for the sold item
PROBLEM: the second entry is supposed to be deducted from the customer advance balance to to make the payment but rather it adds up to the customer advance balance which is wrong.
hence BALANCE DUE is wrongly calculated
Last edited:
