BeDesk - Customer Support Software & Helpdesk Ticketing System

BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.8 Nulled

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BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.8 Nulled
= Changelogs
new: "Make web request" trigger action
[livechat] new: livechat widget will now be fullscreen on mobile devices
[livechat] new: custom attributes can now be used as variables in widget home screen messages.
[livechat] new: added option to prune inactive visotors that were created via chat widget periodically.
improve: fallback to local email parser if openai request fails
improve: collapse artcile grid to single column on mobile
mprove: show a warning if queue is not running
[livechat] improve: closed chat can now be reopened by customer by replying
fix: emails sometimes not importing if attachment is corrupted
fix: article count not showing properly on some servers
fix: help center navigation not visible on mobile
fix: error when iternal attributes are disabled
fix: subject not preserverd from customer ticket portal
fix: add "manage campaigns" permission to default agent role.
fix: don't delete agent invite if it's clicked while logged in as agent
fix: slack notification causing errors if not configured
fix: article deletion not working if ai agent addon is not installed
fix: deleted articles sometimes not removed from help center homepage
fix: trigger with conversation created filter not firing sometimes.
fix: issue with mysql fulltext search
fix: issue with setting working hours for sunday
fix: clicking on search result in help center sometimes closing the page
fix: accept lowercase header names for email data sent via API
fix: encoding issue on emails received from some outlook versions
fix: outgoing emails sometimes not getting logged
fix: issue when using database prefix
[livechat] fix: user not marked as returning visitor until third visit
[livechat] fix: issue with campaign not properly showing sometimes
[livechat] fix: incorrect site url in new message notification
[livechat] fix: match site dark mode colors better
[livechat] fix: issue with livechat widget not working with cloudflare zaraz and other similar tools
[livechat] fix: issues with ably realtime provider
[ai] fix: links by ai agent sometimes not being clickable
[ai] fix: several cases where website ingesting could fail or get stuck
[ai] fix: chunk matching not working on some servers
[ai] fix: issues with dark mode in AI agent preview
[ai] fix: fallback to basic html parser if markitdown fails
[ai] fix: ai agent snippets not being deletable
[ai] fix: document ingestion not marked as failed sometimes
[ai] fix: validate that markitdown is installed before enabling it
[ai] fix: ingest pending knowledge, even if ai agent is disabled

==
Nulled and tested!

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BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.7 Nulled
  • new: show sections in multi product grid, instead of articles
  • fix: article attachment downloads requiring extra permissions to download
  • fix: conversation summary generation
  • fix: tickets from plain text emails sometimes not displaying paragraphs correctly
  • fix: "manage help center" permission not allowing category creation
  • fix: google analytics report
  • fix: slack notification channel configuration
  • fix: roles created from admin area always defaulting to "user" type
  • fix: license alert sometimes showing even if license is activated
  • [livechat] fix: user data from pre-chat form not being available as variable in initial flow message
  • [livechat] fix: default language from settings page sometimes not applied to new widget customers
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BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.5 Nulled
  • new: update functionality in admin area. You will now be notified of new updates to BeDesk and installed addons in admin area and can update directly from "admin > settings > system > update" page.
  • new: upgraded "admin > settings > uploading" page. You can now have multiple "backends" (eg. s3, ftp, local disk) at the same time for storing files.
  • new: upload restrictions (size, type, extension etc.) can now be configured per upload type.
  • new: Purchase code can now be activated from "admin > settings > system > licenses" page.
  • new: updated REST API documentation with new endpoints
  • new: agent invites can now be sent to existing users
  • new: support for oauth authentication for imap
  • new: specific category attribute options can now be made selectable by agent only
  • new: email replies to request received notification will now update the ticket in bedesk
  • new: dark mode improvements
  • improve: stripping quoted text and signatures from inbound emails
  • fix: some translation lines not included by default
  • fix: notification settings not showing for agents
  • fix: issue with slack notifications
  • fix: category grid layout on landing page on mobile devices
  • fix: issue with merging customers
  • fix: issue with secondary emails
  • fix: issue with renaming statuses in admin area
  • fix: heading obsctructed by header on article page when scrolling to anchor
  • fix: invalid urls for article and category in sitemap generator
  • fix: draft article being viewable via direct link
  • fix: redirecting to wrong url after creating user in admin area
  • fix: issue with article creation when ai agent is enabled
  • fix: email verification sending duplicate otp email
  • fix: customers page not showing users registered via API sometimes
  • fix: websocket credentials validation
  • [livechat] new: added a way for customer to close chat manually in widget
  • [livechat] fix: open chat screen automatically when clicking on widget toggle, when there's a new message from agent
  • [livechat] fix: text input losing focus in chat widget after submitting a message
  • [livechat] fix: attach files button visible on new ticket screen, event if user has no permissions to upload files
  • [ai] fix: collect details step in flows sometimes not triggering subsequent steps
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BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.4
= 2025 September 19 - Version 3.0.4
  • new: add url type for custom attributes
  • [livechat] fix: file uploading in chat widget not disabling if files.upload permission is removed
  • fix: compatibility with MariaDB
  • fix: uploaded logo not showing in some email templates
  • fix: notifications for new conversation replies not arriving sometimes
  • fix: creating new ticket from agent dashboard sometimes not preserving subject
  • fix: issue with entering pusher credentials for EU regions.
  • fix: new lines sometimes not being preserved when converting emails into tickets.
Decryption key:


BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.3
  • [ai] new: allow deleting website while it's still being ingested
  • [livechat] fix: wiget getting cut off on smaller mobile screens
  • fix: notification for new message showing even when conversation page is open for that message

Update: 2022 September 22 - Version 1.3.6​

Changelog not found. Apparently an urgent security update.​


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2021 September 25 - Version 1.3.6​

New Features​

  • Added Gmail provider for both incoming and outgoing emails.
  • Added time based trigger conditions. For example, it's now possible to close the ticket automatically after a number of hours passed since last user reply.
  • Added "mailbox address" trigger condition for checking at what address email that created the ticket arrived.
  • Added a fully featured, token based API. It can be used to integrate BeDesk into other projects, native apps and more.
  • Added Manage API Access Tokens section in account settings page for creating or revoking API access tokens.
  • Added functional API docs. They can be accessed at your-site.com/api-docs url, there's also a link in account settings page.
  • Added filtering functionality to ticket search dialog.
  • Added meilisearch integration for ticket and article search.

Enhancements​

  • Updated datatable design in admin area and added a number of new filters.
  • Simplified permission manager. It will now have better descriptions for permissions and rarely used permissions will be hidden behind "advanced" button toggle.
  • Clicking envato purchase code in the sidebar will now show details for the purchase.
  • New ticket notification will now show ticket subject and category along the new ticket body.
  • Improved incoming email quoted reply and signature parsing.
  • A more descriptive error message will now be shown if incompatible PHP version is detected.
  • Fixed a few issues with sitemap generation.
  • Updated laravel and angular to the latest version.
  • Custom pages and articles will now support code highlighting for more languages.
  • Shown agent display name instead of email in assign ticket dropdown.
  • Locale can now be set automatically based on the browser preferences or parameter in the url.
  • Help center footer now has two menus editable from menu manager.
  • User can now change language and theme without logging in.

Bug Fixes​

  • New trigger page will now correctly show validation errors.
  • Fixed several issues in ticket search dialog.
  • It's now possible to upload files while on mobile in new ticket form.
  • Article content sidebar will now correctly scroll if it's longer then the article content.
  • Fixed an issue with sorting in help center article index.
  • Assigning ticket to aggent via trigger will now correctly send notification to the agent.
  • Emails and notifications will now be sent in language that user has selected in their account settings page.
  • Request received notification will no longer be sent to customer if agent creates a new ticket for that customer.
  • Clicking user or article is search dialog will now correctly close the dialog.
  • Article order select will now work properly in help center category page.
  • Tag manager in new article page will now correctly suggest from all existing tags, instead of only recent tags when typing.
  • Email notifications will now have alt tag for all images.
  • Fixed an issue where installation might not start properly on some hosting environments.
  • Fixed an issue where article content menu would not work sometimes if it has accented characters.
  • Fixed a few issues with algolia search provider.
  • Copy should work properly on macOS in the text editor.
  • Fixed an issue where public image would sometimes be uploaded as private when using s3 to store files.
  • Social logins panel in account settings page will now be hidden if all social logins are disabled in settings page.
  • Fixed an issue where incorrect article might be shown for a specific url for web crawlers.
  • Corrected some visual issues with search input in agent mailbox page.
  • A number of other smaller fixes.

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