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Fluent Support Pro - Best WP Customer Support By Fluent v2.3.0 Nulled
== Changelog ==
= 2.3.0 (Date: July 13, 2026) =
* Added: MCP (Model Context Protocol) server integration — AI agents can now connect directly to Fluent Support tickets, conversations, and customer data via a standards-based MCP interface; configurable from a new MCP Settings page
* Added: Multi-provider AI support — choose between OpenAI, Gemini, and Anthropic as your AI backend from the new AI Model Setup settings page; provider and model are independently configurable
* Added: FluentCart workflow conditions (Pro) — branch automations on customer purchase history with three new conditions: Customer Purchased Product, Customer Purchased Package (Variation), and Customer Has Active License; enables product-tier routing and SLA enforcement automatically
* Added: Easy Digital Downloads workflow conditions (Pro) — same set of commerce conditions (Purchased Product, Purchased Variation, Has Active License) now available for EDD customers
* Added: Change Priority workflow action (Pro) — set a ticket's priority automatically as a workflow action step
* Added: CLI migration support for Zendesk and HelpScout — import tickets, customers, and conversations via WP-CLI
* Added: Load-more pagination for Previous Conversations sidebar widget
* Added: Remote product search in Workflow commerce conditions — searchable product/variation picker for large catalogs
* Improved: AI response content now renders markdown (bold, lists, code blocks) correctly when inserted into the reply editor
* Improved: Workflow trigger fires an internal notification to assigned agents when an automation runs
* Improved: Previous ticket query scoped to agent visibility, preventing data leakage in the sidebar widget
* Improved: Redesign ticket watchers widget with collapsible toggle
* Improved: Redesign customer/agent ticket list thread, label with role icon badge
* Fixed: Agent @mention search failing with large agent lists — search is now server-side
* Fixed: Inline pasted images not appearing correctly in sent email notifications
* Fixed: Email addresses in internal notes being auto-converted to clickable hyperlinks
* Fixed: Repeated replies closing tickets due to sticky close_ticket flag persisting across responses
* Fixed: Attachment limit error message now shows the configured maximum instead of a generic message
* Fixed: Agent signature and shortcode not applied in agent-initiated ticket notification emails
* Fixed: Mailbox Settings error notification not displaying (wrong $notify call signature)
* Fixed: Active navigation link using incorrect background color design token
* Security: Restricted saved reply access and sanitized agent AI guidelines input