Perfex CRM Chat By i-Dev v2.0.2

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Perfex CRM Chat By i-Dev v2.0.2
Version 2.0.2

• New: Launcher attention, optional animations (glow, wiggle, bounce) and a short teaser message beside the chat button while the widget is closed
• New: Launcher icon size, choose Small, Medium, Large, or Extra large for the floating chat button
• New: Excel training uploads, import .xls and .xlsx spreadsheets (all sheets) into the chatbot knowledge base
• New: Widget Q&A chips, choose up to 5 items and their order; multilingual chip text when translations exist; instant stored answers on chip tap without calling the AI
• New: Q&A translations for every supported language, translate in one step when adding Q&A, edit per row, or regenerate all languages from the source
• New: Romanian and Bulgarian language packs (12 widget languages)
• New: Widget Language setting, set the language for widget buttons, labels, and built-in text from General settings
• New: Visitor Language Mode, hybrid, fixed, or visitor-first with optional language picker; chips and AI replies follow the visitor’s browser, country when available, or picker choice
• New: Multilingual AI answers from single-language training, visitors can type questions in their own language while your training stays in Widget Language; answers still come back in the visitor’s language
• New: Chat to CRM conversion, turn staff, client, or group chats into a Task, Ticket, Lead, Project, or Contract and choose which messages to include
• Fixed: Live chat API JSON failures when conversation data contained invalid UTF-8 characters
• Fixed: Staff groups JSON encoding with non-ASCII group names; broken presence-only groups are skipped
• Fixed: Portuguese (BR) Q&A translations not saving correctly
• Improved: Toggled chat user list horizontal overflow on narrow screens
• Improved: Widget embed cache uses the minified script file for ETag and Last-Modified headers

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Perfex CRM Chat By i-Dev v2.0.0
= Version 2.0.0

• New: AI Chatbot system with embeddable visitor widget
• New: RAG Training — train AI with URLs, Q&A pairs, text content, and file uploads
• New: Smart escalation from AI to live agents with lead capture
• New: Voice and video calls (WebRTC) for staff and clients
• New: Picture-in-picture video and floating voice bar
• New: Message reactions (8 quick emoji reactions on any message)
• New: Paste images from clipboard into conversations
• New: CSAT rating system (1-5 stars with comments)
• New: Analytics dashboard with staff performance metrics and trend charts
• New: Live support panel for managing chatbot conversations
• New: Conversation tags with custom colors
• New: Internal staff notes per conversation
• New: Canned response templates with shortcut codes
• New: Lead and client conversion from chatbot conversations
• New: Domain whitelisting and CORS security for chatbot widget
• New: GDPR consent collection widget
• New: Chatbot widget language selection (9 languages)
• New: Conversation priority levels (high, medium, low)
• New: Staff assignment and transfer for chatbot conversations
• New: Auto-close idle conversations via cron job
• New: Rate limiting (20 messages/minute per visitor)
• New: Real-time Pusher notifications for escalations and CSAT
• New: Dark theme for live support panel with per-user toggle
• New: Inline message editing (edit directly in the bubble)
• New: File upload and image paste support in chatbot widget and support panel
• New: Client chat staff visibility settings (customer admins only, all staff, show roles)
• New: Training data persistence in database (survives module reinstall)
• Improved: Complete UI refresh across all chat views
• Improved: Typing indicators show actual user names
• Improved: Read receipt tracking per staff per conversation
• Improved: Mobile responsive layouts with touch gestures (swipe, double-tap)
• Improved: Call messages show detailed info (who called, missed, duration)
• Improved: Performance optimizations and skeleton loaders

Download Perfex CRM Chat v1.5.0 Nulled Free
Change log – v1.5.0 updated 10.11.2022
Fixed: Small minor fix in header statuses that breaks admin area in some servers because of various PHP versions and setup.