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Support Genix – WordPress Support Ticket Plugin v1.8.44
- Added: Custom AI instructions for AI Ticket Reply, AI Docs Writer, and AI Chatbot.
- Added: Custom data attribute (data-custom) for the chatbot embed script.
- Added: Weekend and holiday notice on login and register pages.
- Added: Weekend and holiday email notification on customer reply.
- Added: New email template placeholders for ticket track ID, priority, and assigned user.
- Improved: Email template rendering with CSS inlining for better email client compatibility.
- Improved: Weekend and holiday portal notice now supports rich text content.
- Improved: Ticket details page loading experience during navigation.
- Improved: Overall plugin performance and stability for smoother, more reliable usage.
- Fixed: Weekend and holiday notification settings and display issues.
- Fixed: Minor bugs and issues to enhance functionality and user experience.