Hello, Dear Bunnysnacksalready use alexhost, great service
We appreciate your feedback, we will keep doing our good work and improving.
Best Regards,
Alexhost
Hello, Dear Karper.alexhost is really bad, no uptime bad customer support, etc.
It depends which service you are using? Do you use Cloudflare or any CDN free or paid?
We monitorize our hosting and servers uptime. And we didn't see significant downtime.
Can you please open a ticket support with us? Or answer in the same ticket with the link of your post in this thread to know that is you?
Many things can be done. If you are in Shared Hosting and you have a bigger website or using a lot of CPU/RAM please I advice you to move to VPS.
Best Regards,
Alexhost