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X

X--MEN

Well-known member

Staff member

Jul 10, 2018

616

456

70

UK | TH

• Jun 17, 2019

• #141

Turkdale said:

@Bogusheart The directory of your website is almost empty and I have some tips for you. Can you contact me with PM ?
I can see all directory's in the root folder of your website.

Click to expand...

We paid a guy to put up a theme for us, and he vanished with no replies We're going to be moving our WHMCS install to the root directory shortly. We've been SUPER busy with keeping this hosting going.

Turkdale, I'll inbox you in the coming week to get something sorted.

 

White Devil

Well-known member

Trusted Seller

Trusted Uploader

Jan 6, 2019

3,107

6,072

120

world

babiato.tech

• Jun 18, 2019

• #142

Bogusheart said:

We paid a guy to put up a theme for us, and he vanished with no replies We're going to be moving our WHMCS install to the root directory shortly. We've been SUPER busy with keeping this hosting going.

Turkdale, I'll inbox you in the coming week to get something sorted.

Click to expand...

i can fix it for u if u like no need to pay just share the theme and acess i will make it for u will b happy 2 help..pm me if req.

 

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• 

Reactions: Masood and X--MEN

Turkdale

Active member

Dec 9, 2018

146

61

28

Everywhere where the InterWebz is...

www.dotcommedia.online

• Jun 18, 2019

• #143

Bogusheart said:

We paid a guy to put up a theme for us, and he vanished with no replies We're going to be moving our WHMCS install to the root directory shortly. We've been SUPER busy with keeping this hosting going.

Turkdale, I'll inbox you in the coming week to get something sorted.

Click to expand...

What a bummer! But, I have a lot of experience with WHMCS & WordPress. If you want we could have a chat about the possibility's ?

 

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Reactions: X--MEN

ShelShock

Active member

Babiato Lover

Trusted Seller

Apr 22, 2019

306

117

43

Mandalore

• Jun 20, 2019

• #144

I created my theme and went to Fiverr and paid $5 to have someone match it to my theme! Best $5 spent

 

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Reactions: X--MEN

ndogsapi

Member

Feb 4, 2019

64

18

8

• Jun 23, 2019

• #145

Hey mr. @Bogusheart i'm getting tired with this. I cannot log-in to your website again! My open ticket did not respond almost a week and I assume you just wipe my website without notice to backup! FYI im running e-commerce website not break your terms on page one. I asked you to unsuspend for a while to make backup. NO ANSWER




And now another problems come June 23 as you charge my paypal again for £7 monthly subscripton which I already convert to yearly subscription for
£19.99 = I paid two times £12.99+£7 see my post #114.

 

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Last edited: Jun 23, 2019

ndogsapi

Member

Feb 4, 2019

64

18

8

• Jun 23, 2019

• #146

Update : I finally login via forgot password.





Now please explain this you charge me again for £7, I wait for your reply mr @Bogusheart

 

Last edited: Jun 23, 2019

X

X--MEN

Well-known member

Staff member

Jul 10, 2018

616

456

70

UK | TH

• Jun 23, 2019

• #147

ndogsapi said:

Update : I finally login via forgot password.





Now please explain this you charge me again for £7, I wait for your reply mr @Bogusheart

Click to expand...

Getting on this right now for you

 

ndogsapi

Member

Feb 4, 2019

64

18

8

• Jun 23, 2019

• #148

Bogusheart said:

Getting on this right now for you

Click to expand...

I got your refund.
please I have request if one of your customer have website which have load PHP on your server you could warning them and seek for solution not only just delete it.
Regards

 

CyberDeviL

Back to Life 🧬

Trusted Uploader

Aug 10, 2018

2,795

10,823

113

Earth

• Jun 23, 2019

• #149

@Bogusheart , set all sort of refund policy to the thread upon [Marketplace Selling rules 1 - 3].

 

ndogsapi

Member

Feb 4, 2019

64

18

8

• Jun 27, 2019

• #150

please answer my ticket http://www.litespeed.xyz/billing/viewticket.php?tid=884285&c=pogL5PBP

thankyou

 

Karbust

Member

May 15, 2019

38

22

8

Portugal

karbust.me

• Jun 30, 2019

• #151

I'm planning running a website for series and movies, currently I've uploaded to Google Drive, would I be allowed to upload such huge data to the host since it's material of the website?

 

hexa

Member

Dec 21, 2018

85

28

18

• Jul 1, 2019

• #152

All my client's websites hosted on my reseller account are offline.

You website is not functional. I cannot access my WHM panel with my username

I found that the IP which was assigned to me during signup has changed to 51.89.185.160
from 54.38.73.83.

All my hosted client websites redirects to the following page

http://hexadigitech.com/cgi-sys/movingpage.cgi
'
This site can’t be reached
hexadigitech.com’s server IP address could not be found.

• Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN"

This is a very serious issue which needs to be resolved urgently.

I have sent many emails to you on all your email Ids like support, billing, jonathan etc

and also sent email through this forum, but haven't received any reply till now.

This is very urgent.

 

hexa

Member

Dec 21, 2018

85

28

18

• Jul 2, 2019

• #153

@Bogusheart

almost 14 hours since you mailed me just to find if we can login to the old server

https://cpanel4.thewhitelabelreseller.com:2087/

We replied immediately, but again no response like the past 3 days.

Support died.

Hired a freelancer to clean up the mess and make the sites online.

 

klause

Member

Dec 16, 2018

72

46

18

Earth

cybertv.fun

• Jul 2, 2019

• #154

@Bogusheart databases re deleted with more than 7 characters. Also my whm password was changed and i cant login. Still waitin for my tickets on panel.

 

hexa

Member

Dec 21, 2018

85

28

18

• Jul 3, 2019

• #155

klause said:

@Bogusheart databases re deleted with more than 7 characters. Also my whm password was changed and i cant login. Still waitin for my tickets on panel.

Click to expand...

Support died, not receiving any replies from the last many days despite many reminders.

Same happened with 7 of my websites hosted on reseller account.

I hired a freelancer to fix all the issues of websites hosted on my reseller panel $5 per site.

If you want I can share the freelancer contact details. Get it done from him, we will do it fast.

But he will not be able to solve your whm login issue. only websites, database and any other issues with the site.

 

samtechae

Member

Feb 12, 2019

68

20

8

World

• Jul 4, 2019

• #156

Cannot access my reseller cpanel, websites that I have hosted and also your website https://www.litespeed.xyz/ . Please assist, I have clients pressuring me as their websites are
down.

 

ndogsapi

Member

Feb 4, 2019

64

18

8

• Jul 4, 2019

• #157

I think it's all messed up as thread starter did not respond to us. He didnt capable enough to handle this problem yet not inform to us what really happens. Fortunetaly I have backup for all my website's and store's as I dont rely on this service's anymore.

 

Kaibuma

Active member

May 24, 2019

267

115

43

• Jul 4, 2019

• #158

These are some serious RED LIGHTS !!! Luckily enough, I'm still on trial.

 

M

mandar.diwate40

Active member

Jun 25, 2019

297

120

43

• Jul 4, 2019

• #159

Thank God, I canceled it in the initial days only. I looked at the server load and it was way above the permissible limit. The server has just 4 cores and the load was very high every few hours. Wasn't happy, so got a refund.
A provider should be responsible and this is no way to deal with the situation. He should be solving tickets and answering customers with more maturity.
Also, if you are looking elsewhere after the cPanel price increase, you should have informed customers about it. You might be busy with the new installation and server setup (maybe), but replying to tickets is what should also be considered. Not replying to tickets and then just vanishing from the forums is not good. People won't purchase from you in the future.

A Huge Red Flag for everyone..!!

 

Last edited: Jul 4, 2019

ndogsapi

Member

Feb 4, 2019

64

18

8

• Jul 4, 2019

• #160

ndogsapi said:

For some people not everyone know how to setup a vps, for me he provided services and I buy services. I suggested mr.bogus to limited of user registered to maintain services of excellence. Thx

Click to expand...

I already mention to this about limiting user registered.
Why babiato still sticky this thread?