Fluent Support Pro - Best WP Customer Support By Fluent

Fluent Support Pro - Best WP Customer Support By Fluent v1.8.4

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bobsmith

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For those who want Email Piping to work here:

wp-admin_admin.php_page=fluent-support.png


Note that it works by calling their own api: https://apiv2.wpmanageninja.com/email-piping/
That is why it is showing you the licence error as it is nulled and not genuine and hence why you have to tick the box to agree to their terms.


You can use your own custom email parser by installing the same version from @Akbaba just with custom email parsers enabled.

wp-admin_admin.php_page=fluent-support1.png
 

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bobsmith

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bobsmith said:
For those who want Email Piping to work here:

wp-admin_admin.php_page=fluent-support.png


Note that it works by calling their own api: https://apiv2.wpmanageninja.com/email-piping/
That is why it is showing you the licence error as it is nulled and not genuine and hence why you have to tick the box to agree to their terms.


You can use your own custom email parser by installing the same version from @Akbaba just with custom email parsers enabled.

wp-admin_admin.php_page=fluent-support1.png
Click to expand...

Or for those who want, you can set it up yourself as their parser is available, although note that it relies on Amazon AWS, so please take into account GDPR rules here.

github.com

GitHub - WPManageNinja/fluent-support-email-parser: Amazon Lambda implementation for Fluent Support Email Piping

Amazon Lambda implementation for Fluent Support Email Piping - WPManageNinja/fluent-support-email-parser
github.com github.com
 
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Lalo

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bobsmith said:
For those who want Email Piping to work here:

wp-admin_admin.php_page=fluent-support.png


Note that it works by calling their own api: https://apiv2.wpmanageninja.com/email-piping/
That is why it is showing you the licence error as it is nulled and not genuine and hence why you have to tick the box to agree to their terms.


You can use your own custom email parser by installing the same version from @Akbaba just with custom email parsers enabled.

wp-admin_admin.php_page=fluent-support1.png
Click to expand...
I wish I could follow ur steps now and see this working...
I will test it tomorrow. Hopefully, I got it right!

thx
 
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bobsmith

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Lalo said:
I wish I could follow ur steps now and see this working...
I will test it tomorrow. Hopefully, I got it right!

thx
Click to expand...

I haven't set anything up myself with my own custom setup, I've only allowed the custom option to be shown.
If you do have the chance to test the custom route, then let us know how it works for you.
 
KaoVN

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comcpa2022 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

Fluent Support Pro – WordPress Plugin | Version: 1.7.72 | Updated: January 10, 2024

== Changelog ==

= 1.7.72 (Date: January 10, 2024) =
* Fixed - Notification integration settings issue
* Fixed - Displaying an incorrect assigned agent name
* Fixed - Links open in same tab issue
* Fixed - Telegram reply issue
* Fixed - Required functionality is not working in the conditional field
* Fixed - Ticket status issue
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KaoVN

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MrSam_1 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

Fluent Support Pro - Best WP Customer Support By Fluent

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Added – Trigger Fluent CRM automation within workflow (Pro)
Added – Agent feedback in ticket response (Pro)
Added – Agent permission for save response as draft
Added – New shortcode for agent title signature in the inbox settings
Added – Custom registration field using hooks
Fixed – Agent can assign ticket without permission
Fixed – The time duration displayed for ticket creation and response creation is...
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KaoVN

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MrSam_1 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

ShopMagic - WooCommerce Marketing Automation, Workflows and More

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  • Added – Trigger Fluent CRM automation within workflow (Pro)
  • Added – Agent feedback in ticket response (Pro)
  • Added – Agent permission for save response as draft
  • Added – New shortcode for agent title signature in the inbox settings
  • Added – Custom registration field using hooks
  • Fixed – Agent can assign ticket without permission
  • Fixed – The time duration displayed for ticket creation...
Click to expand...

Read the rest of this update entry...
 
KaoVN

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MrSam_1 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

Fluent Support Pro - Best WP Customer Support By Fluent

Decryption key:
To view the content, you need to Sign In or Register.


Added – Trigger Fluent CRM automation within workflow (Pro)
Added – Agent feedback in ticket response (Pro)
Added – Agent permission for save response as draft
Added – New shortcode for agent title signature in the inbox settings
Added – Custom registration field using hooks
Fixed – Agent can assign ticket without permission
Fixed – The time duration displayed for ticket creation and response creation is...
Click to expand...

Read the rest of this update entry...
 
KaoVN

KaoVN

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MrSam_1 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

Fluent Support Pro - Best WP Customer Support By Fluent

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  • Added – Restrict business boxes for specific agents
  • Added – Ticket search feature in customer portal
  • Added – MemberPress Integration
  • Added – Option to resume the migration process for the last incomplete ticket in Helpscout (Pro)
  • Added – Display the exact time of ticket or response creation upon hovering over it in the admin portal
  • Fixed – Attachment download issue in email piping...
Click to expand...

Read the rest of this update entry...
 
KaoVN

KaoVN

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MrSam_1 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

Fluent Support Pro - Best WP Customer Support By Fluent

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* Added - Integration with OpenAI (Pro)
* Added - Product Filter and sorting option in customer portal
* Added - Email verification in sighup for customer
* Added - Two-FA in signing for customer
* Fixed - Freshdesk ticket migration issue
* Fixed - Response message not being saved correctly in the auto-close settings
* Fixed - Data remaining in the "Create Customer" form after creating a customer in the...
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KaoVN

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KaoVN

KaoVN

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KaoVN
KaoVN

KaoVN

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KaoVN
MrSam_1 updated Fluent Support Pro - Best WP Customer Support By Fluent with a new update entry:

Fluent Support Pro - Best WP Customer Support By Fluent

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* Added: Workflow action sequence (Pro)
* Added: Direct paste image in WP Editor
* Fixed: Required sign not visible for product options marked as required during ticket creation
* Fixed: Reply button toggle option not working in the admin portal
* Fixed: Issue with the route URL on the All Tickets page
* Fixed: Filter not refreshing in the Customer Portal after clicking the (❌) icon in the search field
*...
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