Hosting Malware problem ??

Meenakshi Sandle

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Apr 9, 2020

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Chandigarh

www.trendingmantra.com

• May 4, 2020

• #1

I Transferred a website from 1 host to another. After 2 days my website got deleted.. it says. it is deleted due to malware files.

Pl let me know, how can I remove HOSTING VIRUSES. Thank you in advance.


Meenakshi Sandle

 

M

mesum

Guest

• May 4, 2020

• #2

wordpress or pure php?

 

Meenakshi Sandle

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Chandigarh

www.trendingmantra.com

• May 4, 2020

• #3

mesum said:

wordpress or pure php?

Click to expand...

Wordpress..

 

M

mesum

Guest

• May 4, 2020

• #4

try to scan virus on localhost, install wordfence.
Or you can try scan your file on virustotal.com

 

Meenakshi Sandle

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Chandigarh

www.trendingmantra.com

• May 4, 2020

• #5

mesum said:

try to scan virus on localhost, install wordfence.
Or you can try scan your file on virustotal.com

Click to expand...

Ok.. thnxx do you really think? VirusTotal is dependable? I cant use Wordfence on a client website as if I can install plugins only that my client asked me to install.. Not more or less.. As it was running perfectly fine on any old website but yesterday I transferred to another website, my new client website got deleted.. as hosting company says it contains malware..

 

M

mesum

Guest

• May 4, 2020

• #6

Meenakshi Sandle said:

Ok.. thnxx do you really think? VirusTotal is dependable? I cant use Wordfence on a client website as if I can install plugins only that my client asked me to install.. Not more or less.. As it was running perfectly fine on any old website but yesterday I transferred to another website, my new client website got deleted.. as hosting company says it contains malware..

Click to expand...

Yes virustotal can handle it, you can try it.
try install plugin on localhost, install xampp or something else.
are you using plugin to move your website or just upload full zip file on new website?

 

Meenakshi Sandle

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Chandigarh

www.trendingmantra.com

• May 4, 2020

• #7

mesum said:

Yes virustotal can handle it, you can try it.
try install plugin on localhost, install xampp or something else.
are you using plugin to move your website or just upload full zip file on new website?

Click to expand...

I m using MIGRATION PLUGIN (ALL-IN-ONE) .. I transfer website from my hosting to client hosting. I m not using localhost any more.. Pl suggest me any safe & secure process.

 

D

dvlpmt

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Jan 22, 2020

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• May 4, 2020

• #8

Can you upload backup somewhere so I can clean it up for you?

 

Meenakshi Sandle

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Chandigarh

www.trendingmantra.com

• May 4, 2020

• #9

dvlpmt said:

Can you upload backup somewhere so I can clean it up for you?

Click to expand...

Actaully website deleted !!!


presently website is already running on my sir's hosting server. But got deleted on client website. thats why i was asking for future problemss...

Meenakshi Sandle

 

D

dvlpmt

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• May 4, 2020

• #10

Okay, if you want PM me so we can figure out best way to get access to files and get it solved for you

 

C

cralis

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May 5, 2020

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• May 5, 2020

• #11

Is your new hosting company a reputed one?

 

Meenakshi Sandle

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Chandigarh

www.trendingmantra.com

• May 5, 2020

• #12

cralis said:

Is your new hosting company a reputed one?

Click to expand...

Yes.. It is.. Mine website hosting working superbly. also, it cleans all the infected files regularly.

 

C

cralis

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• May 5, 2020

• #13

how about the new hosting company that you are trying to migrate to? Is that a reputable one too? and if its ok to tell may i know which new hosting provider you are using?

 

Meenakshi Sandle

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Chandigarh

www.trendingmantra.com

• May 5, 2020

• #14

cralis said:

how about the new hosting company that you are trying to migrate to? Is that a reputable one too? and if its ok to tell may i know which new hosting provider you are using?

Click to expand...

no.. i dont think so...

 

C

cralis

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• May 5, 2020

• #15

Just as an information, In my experience I have seen Namecheap give this problem to me.

 

• 

Reactions: Meenakshi Sandle

rakjelenial

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Siak

• May 5, 2020

• #16

same problem,, malware detected on /wp-contents/plugin/monet.php
provider host say to delete the file or hosting will suspend

 

• 

Reactions: Meenakshi Sandle

C

cralis

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• May 5, 2020

• #17

TrashGirl said:

same problem,, malware detected on /wp-contents/plugin/monet.php
provider host say to delete the file or hosting will suspend

Click to expand...

Were you able to delete it?? and which antimalware software detected it??

 

rakjelenial

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Siak

• May 5, 2020

• #18

cralis said:

Were you able to delete it?? and which antimalware software detected it??

Click to expand...

yes, delete with hosting antivirus

 

• 

Reactions: cralis

rakjelenial

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Siak

• May 5, 2020

• #19

TrashGirl said:

yes, delete with hosting antivirus

Click to expand...

imunify360

 

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cralis

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• May 5, 2020

• #20

ok good, Did you have to pay for that antivirus, most of the hosting providers, provide it for free.