- Oct 6, 2019
- 167
- 115
- 43
I recently grabbed a dedicated server. Paid. Spent almost 7 hours in Support chat/phone with idiots trying to explain why the server was malfunctioning.
The server ip address had already been blacklisted for spam, no one could log into FTP, CPANEL, EMAIL (Rarely)
Here is what I told their support before I told them to fu** off
"Can't login to FTP, eMail, CPanel. Have spent hours sitting in support chat. IP address for hosting server shows as multiple blacklisted. I needed professional webhosting. I shouldn't have to come to support to have stuff fixed that never should have been offered for sale in the first place. I could NEVER recommend Interserver as a webhost, what professional business could? How many other people have seriously misconfigured email, ftp and cpanel accounts because they dont know what real webhosting should be? A customer should NEVER have to fix your business for you. Please refund in full."
The server ip address had already been blacklisted for spam, no one could log into FTP, CPANEL, EMAIL (Rarely)
Here is what I told their support before I told them to fu** off
"Can't login to FTP, eMail, CPanel. Have spent hours sitting in support chat. IP address for hosting server shows as multiple blacklisted. I needed professional webhosting. I shouldn't have to come to support to have stuff fixed that never should have been offered for sale in the first place. I could NEVER recommend Interserver as a webhost, what professional business could? How many other people have seriously misconfigured email, ftp and cpanel accounts because they dont know what real webhosting should be? A customer should NEVER have to fix your business for you. Please refund in full."
