i want ask to u, i must first install this? https://babiato.tech/threads/kayako-fusion-helpdesk.28201/page-5#post-373013 ?
and replace replace file this https://babiato.tech/threads/kayako-fusion-helpdesk.28201/page-6#post-387530 ?
Kayako Fusion Helpdesk 4.93.13
- Thread starter starliner
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and replace replace file this https://babiato.tech/threads/kayako-fusion-helpdesk.28201/page-6#post-387530 ?
DJJigsaw
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go to the 2nd link where it had the zip you downloaded, in the same folder is a keygen.php file. Download that and either edit it before uploading or edit it after you upload it.
you will go to https://yourdomain.ltd/keygen.php and it will give you the code, next either make a key.php file on your computer and upload it or make it in your hosting account. whichever is easier for you. if you want some help a bit more hands on then message me so I can walk you through it visually.
bhabanisankar
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I do not know why i am getting this.
Could you please share with me on google drive ?
DJJigsaw
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Share what with you? If you have a keygen then you shouldn't need anything but to simply download the tar that I had provided, open it. I use 7-zip as it works very easily without prompting for a premium version like winrar can. Then upload it all. Literally all the steps are there to do in order to make it work once you have them all.
i access to keygen.php and get
Code:
mydomainsupport.com is currently unable to handle this request.
HTTP ERROR 500bhabanisankar
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Please do this:
File resolution:
Change folder resolution to 777 (chmod 777)
__swift / files
__swift / cache
__swift / geoip
__swift / logs
__apps
Change the resolution of this file to 755 (CHMOD 755)
/console/index.php
Database Setup:
Open the swift / config / config.php.new file and rename it to config.php
DJJigsaw
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is that after you have downloaded the keygen.php file and then edited and gone to your URL of the installed updated version and put keygen.php after it? If your server can't handle a simple request like that then there is something wrong. Message me so we can sort it out.
DJJigsaw
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you realize that a 500 error means it's a database issue and that permissions for folder isn't the answer?? Are you not familiar with the error codes that happen?
ueu
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bhabanisankar
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It worked man, I apologizes to understand you wrong. It worked with 7zip.
I can't save any template under Admin Control Panel like footer, header etc.
Is there any way ?
DJJigsaw
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sorry was sleeping when you posted this, but not sure how your having issues as mine allowed me to save it fine. I mean the uploading of logos had an issue. Not sure why, but I hard coded it to show the logo.
bhabanisankar
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If you try to change the chat footer template in admin control panel, it will not let you save the template.
<div id="bottomfooter" class="bottomfooterpadding"><{$_defaultFooter}></div>
DJJigsaw
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interesting, mine let make changes and save it. Did you make the server requirement that are required?
bhabanisankar
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DJJigsaw
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This is where you can see it now for the server requirements.
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