Kayako Fusion Helpdesk

Kayako Fusion Helpdesk 4.93.13

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ioloo

Member
Banned User
Sep 25, 2019
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Reason: Array Specified key was too long; max key length is 767 bytes

I got this error...
MariaDB10 / utf8mb4 / php7.3
 

saporus

Member
Apr 18, 2019
71
16
8
So far GFI where I got it from hasn't shown any update yet, but I will definitely see about getting a copy tho.

Alright, thanks for the swift response man.

So, can you assist with what to edit in the Keygen.php?

Could you please give example on what to fill in below fields ?

$_licenseContainer['licensedstaff'] = 0;
$_licenseContainer['domains']['0'] = "localhost";
$_licenseContainer['domains']['1'] = "your-host-here.com";
$_licenseContainer['package'] = "Fusion";
$_licenseContainer['organization'] = "Unknown";
$_licenseContainer['uniqueid'] = GenRandomString(32);
$_licenseContainer['istrial']['0'] = 0;[/CODE]

Thanks
 
D

DJJigsaw

Guest
Alright, thanks for the swift response man.

So, can you assist with what to edit in the Keygen.php?

Could you please give example on what to fill in below fields ?

$_licenseContainer['licensedstaff'] = 0;
$_licenseContainer['domains']['0'] = "localhost";
$_licenseContainer['domains']['1'] = "your-host-here.com";
$_licenseContainer['package'] = "Fusion";
$_licenseContainer['organization'] = "Unknown";
$_licenseContainer['uniqueid'] = GenRandomString(32);
$_licenseContainer['istrial']['0'] = 0;[/CODE]

Thanks


I always edit the domains and localhost, see example

$_licenseContainer['domains']['0'] = "mysupportdomain.com";
$_licenseContainer['domains']['1'] = "mysupportdomain.com";

That's how I had done but of course with a proper domain or sub-domain depending on where your setting it up at.
 
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saporus

Member
Apr 18, 2019
71
16
8
I always edit the domains and localhost, see example

$_licenseContainer['domains']['0'] = "mysupportdomain.com";
$_licenseContainer['domains']['1'] = "mysupportdomain.com";

That's how I had done but of course with a proper domain or sub-domain depending on where your setting it up at.

Thanks Man
Works well.
 
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