DJJigsaw
Active member
- Nov 10, 2020
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Ofcourse
The file you are trying to download is no longer available.
Can you check this from your side too
this folder is gone?

Ofcourse
The file you are trying to download is no longer available.
Can you check this from your side too
Yes know but however until they push it to GFI, the latest is 4.93.20, I’m trying for the latest.Hello,
Kayako Classic 4.93.28 Release
Thank you so much. I have been looking for the script for the long time.
Waiting for your support.Glad I could be of help, I love this system. Just have to try to keep getting the latest when possible
Sure thing.no worries. Give me about 5 mins and I will help resolve it.
Hi, I downloaded the latest file. It installed ok and the checklist was all ok. I copied the keygen.php to the root directory but the file won't open. I just get a HTTP ERROR 500. I also tried on a local pc with Laragon installed just to see if it would work but get Fatal error: Uncaught Error: Call to undefined function mcrypt_get_iv_size() in . Could someone post instructions as there is no instruction in the file I downloaded? What version of PHP is required for the keygen to run?
If anyone encounters this error, here is the solution:
Enable the "mcrypt" extension in Cpanel .
It worked for me and decided to post here because I hadn't found the answer until then...
Thank you all!
Just tried to install this today, everything worked with the keygen, but I am getting this error, when trying to create ticket:
Everything is green during setup and checklist test.
Router: http://support.domain.local/staff/index.php?/Tickets/Ticket/NewTicket
Uncaught Exception: syntax error, unexpected end of file in ./__apps/tickets/staff/View_TicketNewTicketTrait.php:297
#0 /var/www/html/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile('/var/www/html/v...')
#1 [internal function]: Composer\Autoload\ClassLoader->loadClass('Tickets\\Staff\\V...')
#2 /var/www/html/__apps/tickets/staff/class.View_Ticket.php(60): spl_autoload_call('Tickets\\Staff\\V...')
#3 /var/www/html/__swift/library/MVC/class.SWIFT_View.php(108): require_once('/var/www/html/_...')
#4 /var/www/html/__swift/library/MVC/class.SWIFT_Controller.php(366): SWIFT_View::Load(Object(Tickets\Staff\Controller_Ticket), Object(SWIFT_Interface), Object(Tickets\SWIFT_App_tickets), Object(SWIFT_Router))
#5 /var/www/html/__swift/library/App/class.SWIFT_App.php(174): SWIFT_Controller::Load(Object(SWIFT_Interface), Object(Tickets\SWIFT_App_tickets), Object(SWIFT_Router), NULL)
#6 /var/www/html/__swift/library/class.SWIFT.php(16): SWIFT_App->ExecuteController(Object(SWIFT_Router))
#7 /var/www/html/__swift/library/class.SWIFT.php(16): SWIFT->Initialize()
#8 /var/www/html/__swift/swift.php(17): SWIFT::GetInstance()
#9 /var/www/html/staff/index.php(29): require_once('/var/www/html/_...')
#10 {main}
Anyone else seeing this?
Is it a bug in 4.93.20 ?
Hi, thanks for quick reply, No I am still running 7.1 because of the keygen,did you make sure all the requirements are filled and running PHP7.3?
Hi, thanks for quick reply, No I am still running 7.1 because of the keygen,
I update to 7.3 and try again, thanks mate
Hello,i have this message : Unable to locate key.php, please ensure that the key.php is placed in the root directory of the package.starliner submitted a new resource:
Kayako Fusion Helpdesk - Kayako Fusion Helpdesk
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Hello,i have this message : Unable to locate key.php, please ensure that the key.php is placed in the root directory of the package.