Perfex - Powerful Open Source CRM By MSTdev

Perfex - Powerful Open Source CRM By MSTdev v3.1.5

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elraffo

New member
Dec 11, 2020
6
0
1
Recaptcha stopped working. Can't login in. Same admin and client.

How do I fix this?
 

drakus

Member
Jan 10, 2023
37
10
8
Recaptcha stopped working. Can't login in. Same admin and client.

How do I fix this?
Easiest way I know is to go into the datebase using phpmyadmin go to tbloptions and look for these 2 keys around lines 114 & 118
recaptcha_site_key
recaptcha_secret_key
Clear the value contents

then find this key (about line 140)
use_recaptcha_customers_area and change the valu to 0 - do not touch the 3rd column (autoload)
 

LostKorean

Active member
Trusted Uploader
Dec 19, 2018
98
111
33
I'm experiencing 2 problems in Perfex. If anyone is having the same problem or knows how to solve it, can you help me?

Problem 1:
Quick Invoices graphic on client-side homepage not showing
Screenshot_1.png


Problem 2:
Whenever I email an invoice, proposal or contract, I instantly receive a notification that it has been viewed. I use Google Workspace to send emails. I believe that when sending, it automatically reads the links contained in the email and Perfex CRM considers it as viewed. Has anyone gone through this and know how to get around the situation?
Screenshot_2.png
 

drakus

Member
Jan 10, 2023
37
10
8
I'm experiencing 2 problems in Perfex. If anyone is having the same problem or knows how to solve it, can you help me?

Problem 1:
Quick Invoices graphic on client-side homepage not showing
Screenshot_1.png


Problem 2:
Whenever I email an invoice, proposal or contract, I instantly receive a notification that it has been viewed. I use Google Workspace to send emails. I believe that when sending, it automatically reads the links contained in the email and Perfex CRM considers it as viewed. Has anyone gone through this and know how to get around the situation?
Screenshot_2.png
Quick Invoices: Error 419 is a post failed error because the session has expired.

As for the automatically being marked read, i have not the slightest. Don't use google workspace for my email. Have you tried it on a regular gmail acount or maybe an outlook account to see what happens? If it does it with them as well, that there is something weird or misconfigured.
 

LostKorean

Active member
Trusted Uploader
Dec 19, 2018
98
111
33
Quick Invoices: Error 419 is a post failed error because the session has expired.

As for the automatically being marked read, i have not the slightest. Don't use google workspace for my email. Have you tried it on a regular gmail acount or maybe an outlook account to see what happens? If it does it with them as well, that there is something weird or misconfigured.
Quick Invoices: strange that this happens, because the session is not expiring. So I don't know what to do...

About email, until some time ago this did not happen, using the same settings as now. I'm going to do a test with another gmail and outlook account and I'll update here
 

drakus

Member
Jan 10, 2023
37
10
8
Quick Invoices: strange that this happens, because the session is not expiring. So I don't know what to do...

About email, until some time ago this did not happen, using the same settings as now. I'm going to do a test with another gmail and outlook account and I'll update here
Have you turned on debug to see what is happening on the quick invoices?
 

LostKorean

Active member
Trusted Uploader
Dec 19, 2018
98
111
33
Have you turned on debug to see what is happening on the quick invoices?
I managed to solve the quick invoice problem. The "AIO Support Contact" module that was causing the error. I disabled it and worked.

As for the email problem, I haven't been able to resolve it yet. I noticed this is happening even if SMTP is not configured. I tested with Gmail and Outlook, but without success either.

I took a look at all Perfex settings, disabled all modules to see if it could be incompatibility, and nothing worked 😓
 

drakus

Member
Jan 10, 2023
37
10
8
I managed to solve the quick invoice problem. The "AIO Support Contact" module that was causing the error. I disabled it and worked.

As for the email problem, I haven't been able to resolve it yet. I noticed this is happening even if SMTP is not configured. I tested with Gmail and Outlook, but without success either.

I took a look at all Perfex settings, disabled all modules to see if it could be incompatibility, and nothing worked 😓
weird, mine only sends when it is supposed to. how about you install it onto a test site and try it again to see if it still happens
 

LostKorean

Active member
Trusted Uploader
Dec 19, 2018
98
111
33
weird, mine only sends when it is supposed to. how about you install it onto a test site and try it again to see if it still happens
Yes, very strange... I'll try to do that later, with more time. This error started happening about 6 months ago, but I didn't give much importance at the time. Now it's getting in the way a lot 😵‍💫

As soon as I test I'll give feedback
 
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Panbimbo

New member
Apr 25, 2019
19
2
3
Here some problem configuring smtp
Yes, very strange... I'll try to do that later, with more time. This error started happening about 6 months ago, but I didn't give much importance at the time. Now it's getting in the way a lot 😵‍💫

As soon as I test I'll give feedback
Did you manage to fix it? I have the same problem
smtp.png
 

LostKorean

Active member
Trusted Uploader
Dec 19, 2018
98
111
33
How to upgrade from an old version to a newer one? Just replace the files?
 
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gamagalhaes

New member
Sep 3, 2018
22
2
3
Thanks
 

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