Subdomain with www not work

A

attila729

Active member

Oct 11, 2019

117

29

28

• May 10, 2020

• #1

Hi Guys,

I have a subdomain created by cpanel, if you write subdomain.it it work,
but if you write www.subdomain.it , it do not work
this is the error:

Unable to reach the site Unable to find the IP assistance of the server of www.subdomain.it.
Try to run the Windows Network Diagnostic tool.
DNS_PROBE_FINISHED_NXDOMAIN




I tried to put in DNS

www.subdomain.it.

1400

IN

CNAME

subdomain.it

but don't work.

I try to add with DNS CNAME, that you see up, also a new subdomain www.subdomain.it for put redirect to subdomain.it
but when i try to create www.subdomain.it,
this message is shown:

There was a problem creating the subdomain:
(XID ffcegr) (XID bu3zm7) A DNS entry for the domain “subdomain.it” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.

Someone can help me?

thanks

 

Last edited: May 10, 2020

raymondreddington

Member

Trusted Uploader

Mar 28, 2020

73

38

18

• May 10, 2020

• #2

Hi bro!

I'm not an expert but I think it is related to the htaccess file.

Try adding this in the .htaccess file :

RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ http://%1/$1 [R=301,L]


It should work! In bocca al lupo!

 

raymondreddington

Member

Trusted Uploader

Mar 28, 2020

73

38

18

• May 10, 2020

• #3

 

A

attila729

Active member

Oct 11, 2019

117

29

28

• May 10, 2020

• #4

raymondreddington said:

Hi bro!

I'm not an expert but I think it is related to the htaccess file.

Try adding this in the .htaccess file :

RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ http://%1/$1 [R=301,L]


It should work! In bocca al lupo!

Click to expand...

Hi dear,

i tried but don't work

great In bocca al lupo! do u speak italian?

 

• 

Reactions: justanothermember

tradesman

Well-known member

Mar 9, 2020

367

225

63

Cold North

• May 10, 2020

• #5

attila729 said:

I have a subdomain created by cpanel, if you write subdomain.it it work,
but if you write www.subdomain.it , it do not work

Click to expand...

I'm not sure if I understand you correctly. You want to add a www to a subdomain?

You can't because "www" is already a subdomain.

the basic structure of url is:

subdomain.domain.domain-extension

like:

www.bellaciao.com or bella.ciao.com

You can't do: www.bella.ciao.com


But If you're adding a "www" to your domain "bellaciao.com" then
raymondreddington's suggestion should work.


Delete the CNAME Entry in your DNS because it's already declared there. What you need is a redirect [301] to your www address. and raymond just gave you the code.

What could help is some info on your .htaccess file if you're comfortable with it.

or just try again with this:

RewriteEngine On
RewriteCond %{HTTP_HOST} !^www\.
RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]

what it does is it checks for a condition !(not) ^(start) with www then redirect to (.*) anything -> then follows a redirect to your domain. That's whats the 301 for.

You will be able to fix this issue, I've seen this before. The real problem is SEO, your site will be indexed by Google twice from 2 addresses, penalties.

Goodluck, bro.

 

Last edited: May 10, 2020

• 
• 

Reactions: justanothermember and unicorn

raymondreddington

Member

Trusted Uploader

Mar 28, 2020

73

38

18

• May 10, 2020

• #6

attila729 said:

Hi dear,

i tried but don't work

great In bocca al lupo! do u speak italian?

Click to expand...

Did it work?

No, bro. Just a little.

Cheers,
Ray

 

soniXx123

Active member

Trusted Uploader

Apr 3, 2020

202

100

43

Dubai

• May 10, 2020

• #7

attila729 said:

www.subdomain.it.

1400

IN

CNAME

subdomain.it

Click to expand...

Create a new DNS entry with * as type A not CNAME to your server IP

*

1400

IN

A

YOUR SERVER IP

 

A

AlexRazor

Active member

Jul 22, 2018

293

95

28

• May 10, 2020

• #8

must work when u create cname
create cname www.sub.yoursite.com for yoursite.com

 

soniXx123

Active member

Trusted Uploader

Apr 3, 2020

202

100

43

Dubai

• May 10, 2020

• #9

AlexRazor said:

must work when u create cname
create cname www.sub.yoursite.com for yoursite.com

Click to expand...

yeah but is trash! best is to make direct * entry for all sub-domains.

 

A

attila729

Active member

Oct 11, 2019

117

29

28

• May 11, 2020

• #10

soniXx123 said:

yeah but is trash! best is to make direct * entry for all sub-domains.
[/CITAZIONE]

Thank you at all, but i think to buy another domain without subdomain for to work

Click to expand...

 

drug

Member

Jan 11, 2019

56

49

18

• May 11, 2020

• #11

well, if you didnt found a solution yet, you can add ww to subdomain like this.
Select CNAME
on name type the SUBDOMAIN only, if you have sub.domain.com, on NAME field just put SUB.
And thats it.