Active Collab
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dawn2duskpt
New member
- Sep 21, 2022
- 8
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Hello
I've installed the script and made all the upgrades. I can't open the page. I keeps loading.
JS console outputs:
[Error] Failed to load resource: the server responded with a status of 500 () (initial, line 0)
[Error] SyntaxError: Unexpected token '<'
eval (URL:61:219)
callback (URL:61:219)
[Error] Failed to load resource: the server responded with a status of 401 () (error, line 0)
[Error] Failed to load resource: the server responded with a status of 401 () (user-session, line 0)
Does it happen to anyone else?
Thanks
I've installed the script and made all the upgrades. I can't open the page. I keeps loading.
JS console outputs:
[Error] Failed to load resource: the server responded with a status of 500 () (initial, line 0)
[Error] SyntaxError: Unexpected token '<'
eval (URL:61:219)
callback (URL:61:219)
[Error] Failed to load resource: the server responded with a status of 401 () (error, line 0)
[Error] Failed to load resource: the server responded with a status of 401 () (user-session, line 0)
Does it happen to anyone else?
Thanks
ckeeper
Well-known member
- Nov 8, 2019
- 623
- 376
- 63
500 error is usually an indication that server folder permissions are not set up right. Turning on debug mode to find out the exact issue might help to troubleshoot further. Version you are using also requires php 8.0 just to make sure you are aware.
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
- 3
Thanks! I've defined the collab directory to use php8.0/1. I've tried both versions. Which should be the permissions? I've also tried to set to 755. But I've got no results
With debug mode the only error I've got was related to memcached, which I've disabled to see if it would go better. No results. I'm trying to use the 6.x version available around here. It worked yesterday for a little bit.
ckeeper
Well-known member
- Nov 8, 2019
- 623
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- 63
I have experienced a similar cache issue in the past. You need to disable Memcache from the config file and test it out, you need to use php 8.0 I believe for the time being.
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
- 3
Thanks.
I've followed the permissions referred at activecollab legacy documentation. It should be the same.
I'll try again with the 7.31.1 version and will define the directory to use php8. Also making the php-cli command.
Last edited:
ckeeper
Well-known member
- Nov 8, 2019
- 623
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Version 7.3.235 is untouched other than licensing part, directly from the activecollab servers.
https://www45.zippyshare.com/v/VU5s6w34/file.html
Make sure to upload this under activecollab directory as unzipped, also change the version under /config/version.php to 7.3.235
and issue the usual
php activecollab-cli.php upgrade --dont-download-latest
Ensure you have PHP8.0.x also this version requires mariadb 10.5+
Source is directly from activecollab servers. I have only modified the file mentioned at the first thread.
https://www45.zippyshare.com/v/VU5s6w34/file.html
Make sure to upload this under activecollab directory as unzipped, also change the version under /config/version.php to 7.3.235
and issue the usual
php activecollab-cli.php upgrade --dont-download-latest
Ensure you have PHP8.0.x also this version requires mariadb 10.5+
Source is directly from activecollab servers. I have only modified the file mentioned at the first thread.
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
- 3
I've done that and tested before. Here is my js console:
[Error] Failed to load resource: the server responded with a status of 500 () (initial, line 0)
[Error] SyntaxError: Unexpected token '<'
eval (collab.ULR:61:219)
callback (collab.URL:61:219)
[Error] Failed to load resource: the server responded with a status of 401 () (user-session, line 0)
[Error] Failed to load resource: the server responded with a status of 401 () (error, line 0)
I've got no errors on the activecollab log and no php errors in the general log output.
I've chmod 755 the activecollab root directory
I'not sure what to do next.
Attachments
ckeeper
Well-known member
- Nov 8, 2019
- 623
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Hey buddy version I have posted above is the latest and requires Mariadb 10.5 and above, as it seems you are running 10.3 which will not work with it. I do not think that would be the only issue, I think there might be something messed up during the update or setup, my personal suggestion would be the folder and or file permissions or owner rights. Since you say this has worked before I would try to reinstall it with an older version that works and then you can update to this latest one without any issue as long as you meet the criteria with php and maria versions. I would continue testing, there is a debug method for errors and it works, I have tested this before.
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
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Thanks. I'll give it a try. I've sent the wrong screenshot. I've done the upgrade to mariaDB 10,5.
I'll also try to disable cloudflare performance stuff…
EDIT: informatics are just a modern witchery. I was going to make a clean install and after rebooting the VPS activecollab 7.3.1x is working.
Thanks @ckeeper for all the help. Next challenge is to configure elasticsearch
Last edited:
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
- 3
You have to use the versions described on the first post as installers. After installing you can upgrade.
You can troubleshoot if you can run the app with their probe script available at https://github.com/activecollab
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
- 3
Hello Everyone. How have you handled the search festure? local Elastic Search install? I've tried a local installation on our VPS and it became offline. Using bonsai.io and their sandbox doesn't work. Thanks
NostraDamus
Active member
ckeeper
Well-known member
- Nov 8, 2019
- 623
- 376
- 63
I am glad it all worked out, installing the memcached and elasticsearch was fairly easy on my end, I have done it with docker version running in the same machine as activecollab.
ckeeper
Well-known member
- Nov 8, 2019
- 623
- 376
- 63
It is the name of this software activecollab
ActiveCollab is the project management software that gives you complete control over your work.
Collab is short for Collaboration, The best way to define collaboration would be to outline it as the process of two or more people or organizations working together to complete a task or achieve a goal. It is also defined as two or more people working together to achieve shared goals.
dawn2duskpt
New member
- Sep 21, 2022
- 8
- 1
- 3
my vps is managed by the hosting enterprise. I don't have the time to manage everything. How many Gb ram do you have? 8gb looked toom low to elastic search…
ckeeper
Well-known member
- Nov 8, 2019
- 623
- 376
- 63
Version 7.3.251 is untouched other than licensing part, directly from the activecollab servers.
https://www100.zippyshare.com/v/IKmae1IT/file.html
Make sure to upload this under activecollab directory as unzipped, also change the version under /config/version.php to 7.3.251
and issue the usual
php activecollab-cli.php upgrade --dont-download-latest
Ensure you have PHP8.0.x also this version requires mariadb 10.5+
Source is directly from activecollab servers. I have only modified the file mentioned at the first thread.
https://www100.zippyshare.com/v/IKmae1IT/file.html
Make sure to upload this under activecollab directory as unzipped, also change the version under /config/version.php to 7.3.251
and issue the usual
php activecollab-cli.php upgrade --dont-download-latest
Ensure you have PHP8.0.x also this version requires mariadb 10.5+
Source is directly from activecollab servers. I have only modified the file mentioned at the first thread.
