Kayako Fusion Helpdesk 4.93.13

DJJigsaw said:

Do you still need help? if so let me know and I can work with you on getting it working as it's working on my project that I am using it for without fails. Also I am using my dedicated server, so I can easily be sure it's working on a live production too.

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hanncrzz said:

i have problem
live support clicked
and show
Call to a member function SetCaptcha() on bool in ./__swift/apps/base/library/Captcha/class.SWIFT_Captcha.php:69

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DJJigsaw said:

Is that the whole error message you got for it? I don't have the live chat setup on my project as it's not needed. If you can share a screenshot of it so I can see what happened.

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hanncrzz said:

status staff always offline, i success log in to admin and staff
how to fix?

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DJJigsaw said:

That's cause you need the windows app. You can get it from - http://hotfix.kayako.com/product.php?product=8

click the

Platform: Windows

Use this link to download the latest version:
http://hotfix.kayako.com/latest.php?product=kd&platform=win32&buildtype=stable

And then configure it and it will be showing that your logged in and available, which you can then refresh your page and it will show online, not offline.

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hanncrzz said:

link not downloaded why?

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DJJigsaw said:

is this localhost or a live server? I had no issues with mine, it's a live production

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hanncrzz said:

live server with cpanel hosting

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DJJigsaw said:

Which PHP version are you using and do you know if the server is configured to run Kayako? when did you the install, was it all green checks or no? Did you the windows app not download for you?

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DJJigsaw said:

here is a folder with both zips in it. You will be needing the setup folder from the regular folder that doesn't have the words keygen.

Enjoy!
https://mega.nz/folder/Y9dC2D7L#Glp7VuyjWIoS_cv--XYKQQ

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