[Solved] Internal Server Error when login front not on admin area

asusnet

Active member
Aug 7, 2019
271
96
28
Hello

I have build a woocommerce used cerato themewith php 7.3

Few days ago some times I noticed that I can not if I am logged on as a user or admin to display the home page.
Displays the error :

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.


Please contact the server administrator at webmaster@************* to inform them of the time this error occurred, and the actions you performed just before this error.


More information about this error may be available in the server error log.


Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request


On the rest of the pages, it's all good. Can i use them without problem.
That's all right.

I use Elementor as a page editor.
Is there anything that has been chosen and displays this message???

Has he presented it to someone else and what's similar?
 
Last edited:

asusnet

Active member
Aug 7, 2019
271
96
28
On CPanel where check the errors whow me:

Latest suEXEC error log messages:
[2020-06-15 21:10:46]: uid: (747/se******) gid: (748/seg******) cmd: redirect.cgi
 

asusnet

Active member
Aug 7, 2019
271
96
28
Something else,

when login show me the error message like i told before.
But when logout redirect me to admin login (wp-login.php) not in my shop
 

asusnet

Active member
Aug 7, 2019
271
96
28
So i fix redirections with a plugin.
But my main bloblem still....

When i user or admin is logged in and try go to frontpage show:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.


Please contact the server administrator at webmaster@************* to inform them of the time this error occurred, and the actions you performed just before this error.


More information about this error may be available in the server error log.


Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request
 

frizzel

Well-known member
Trusted Uploader
Jun 13, 2019
485
253
63
Wherever my imagination takes me
To try finding the source of the problem is first de-activating ALL plug-ins. Can you then reach the Homepage? Then it's probably one of your plug-ins creating the problem. Activate them one-by-one to find the culprit.
 

asusnet

Active member
Aug 7, 2019
271
96
28
I have do that before....
And i see some toty twice to see the frontpage..... Without logged in off course,,,,
 

asusnet

Active member
Aug 7, 2019
271
96
28
So,

i purchase a new cheap domain and activate a free 10Gb hosting for testing.
I use Duplicator to transfer my website to the new area.
Everything work fine. When a user is on can access the frontpage.
But not use htps (free hostibng not support).

Last night i come back to original host, try disable Realy Simple SSL, delete .htaccess. NOTHING the same.

In my Cpanel is default enabled SSL and domain redirection.

Any idea why this happend.
Can anybody give a help?
 

MrSam_1

Well-known member
Administrative
Trusted Seller
Dec 1, 2018
23,638
26,982
120
So,

i purchase a new cheap domain and activate a free 10Gb hosting for testing.
I use Duplicator to transfer my website to the new area.
Everything work fine. When a user is on can access the frontpage.
But not use htps (free hostibng not support).

Last night i come back to original host, try disable Realy Simple SSL, delete .htaccess. NOTHING the same.

In my Cpanel is default enabled SSL and domain redirection.

Any idea why this happend.
Can anybody give a help?
Check your inbox please.
 

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