SupportCandy + Premium Addons WordPress Support System 2024-02-24

MrSam_1

Well-known member

Administrative

Trusted Seller

Dec 1, 2018

23,650

26,995

120

• Jul 31, 2022

• #61

dominarmac said:

Awesome, thank you for the share NullMaster

Click to expand...

Awesome, thank you for the share Akbaba

 

• 

Reactions: dominarmac

TIKTIK

Member

Feb 1, 2020

57

17

8

• Aug 1, 2022

• #62

Is anyone getting an error after the upgrade? i got an error on every addon (when I`m trying to activate the addons )


Fatal error: Uncaught Error: Call to undefined function get_user_by() in /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/includes/create_ticket_email_piping.php:16 Stack trace: #0 /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/wpsc-email-piping.php(110): include_once() #1 /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/wpsc-email-piping.php(51): WPSC_EP::load_files() #2 /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/wpsc-email-piping.php(154): WPSC_EP::init() #3 /www/wwwroot/mydomain/wp-settings.php(409): include_once('/www/wwwroot/ti...') #4 /www/wwwroot/mydomain/wp-config.php(95): require_once('/www/wwwroot/ti...') #5 /www/wwwroot/mydomain/wp-load.php(50): require_once('/www/wwwroot/ti...') #6 /www/wwwroot/mydomain/wp-admin/admin.php(34): require_once('/www/wwwroot/ti...') #7 /www/wwwroot/mydomain/wp-admin/plugins.php(10): require_once('/www/wwwroot/ti...') #8 {main} thrown in /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/includes/create_ticket_email_piping.php on line 16
There has been a critical error on your website. Please check your site admin email inbox for instructions.

 

Last edited: Aug 1, 2022

tueer65

Member

Jul 27, 2020

69

22

8

• Aug 4, 2022

• #63

update please

 

NullMaster

Well-known member

Null Master

Trusted Uploader

Jul 25, 2018

12,058

22,063

120

• Aug 5, 2022

• #64

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System

SupportCandy Gravity Form Integration	3.0.0
SupportCandy Email Piping	3.0.0
SupportCandy Reports	3.0.0

Click to expand...

Read the rest of this update entry...

 

• 

Reactions: JRGWxRxZ, dominarmac and bytbt

TIKTIK

Member

Feb 1, 2020

57

17

8

• Aug 6, 2022

• #65

I cant get it to work.
getting an error :

Activate license to get automatic updates.

Warning: Use of undefined constant WPSC_AGENTGROUP_VERSION - assumed 'WPSC_AGENTGROUP_VERSION' (this will throw an Error in a future version of PHP) in /www/wwwroot/mydomain.com/wp-content/plugins/wpsc-agentgroup/includes/class-wpsc-agentgroup-install.php on line 31
You do not have this permission!


Any idea how to solve it?

 

Andrius830

New member

Jul 13, 2019

5

0

1

• Aug 9, 2022

• #66

getting the same error as @TIKTIK it happens when trying to install SupportCandy version 3, because half of these addons don't work with SupportCandy v2.3.1

 

TIKTIK

Member

Feb 1, 2020

57

17

8

• Aug 9, 2022

• #67

Does anyone have a solution?

 

NullMaster

Well-known member

Null Master

Trusted Uploader

Jul 25, 2018

12,058

22,063

120

• Aug 9, 2022

• #68

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System

SupportCandy Timer	3.0.1
SupportCandy Woocommerce Add-on	3.0.1
SupportCandy Usergroups	3.0.1

Click to expand...

Read the rest of this update entry...

 

• 
• 

Reactions: aryanrad and dominarmac

j_bytz

Member

Babiato Lover

May 4, 2022

64

44

18

• Aug 10, 2022

• #69

pass2001 said:

These are free addons ，you can download from the author's Website

Click to expand...

I'm not sure if they were in the past, but they're now $19.99 per plugin per site (as below from https://supportcandy.net/add-ons/) - can proceed with upgrade if you uninstall those not included in the updated resource here though.

 

• 

Reactions: aryanrad

A

aryanrad

New member

Aug 10, 2022

1

1

3

• Aug 10, 2022

• #70

j_bytz said:

I'm not sure if they were in the past, but they're now $19.99 per plugin per site (as below from https://supportcandy.net/add-ons/) - can proceed with upgrade if you uninstall those not included in the updated resource here though.

Click to expand...

this is automatic close tickets, canned reply, and export ticket
for you buddy

 

Attachments

• wpsc-automatic-close-ticket-v3.0.0.zip

  38 KB · Views: 27
• wpsc-export-ticket-v3.0.0.zip

  41.7 KB · Views: 23
• wpsc-canned-reply-v3.0.1.zip

  52 KB · Views: 24

• 

Reactions: j_bytz

j_bytz

Member

Babiato Lover

May 4, 2022

64

44

18

• Aug 11, 2022

• #71

aryanrad said:

this is automatic close tickets, canned reply, and export ticket
for you buddy

Click to expand...

Thanks so much, greatly appreciated!

 

NullMaster

Well-known member

Null Master

Trusted Uploader

Jul 25, 2018

12,058

22,063

120

• Aug 14, 2022

• #72

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System 14.08.2022

SupportCandy Satisfaction Survey	3.0.1
SupportCandy Email Piping	3.0.2
SupportCandy Woocommerce Add-on	3.0.2
SupportCandy Print Tickets	3.0.1
SupportCandy Assign Agent Rules	3.0.1

Click to expand...

Read the rest of this update entry...

 

• 
• 

Reactions: Legarthez, JRGWxRxZ, j_bytz and 1 other person

NullMaster

Well-known member

Null Master

Trusted Uploader

Jul 25, 2018

12,058

22,063

120

• Aug 24, 2022

• #73

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System

SupportCandy Email Piping	3.0.3
SupportCandy Woocommerce Add-on	3.0.3
SupportCandy Reports	3.0.2

Click to expand...

Read the rest of this update entry...

 

• 

Reactions: Dyna

TIKTIK

Member

Feb 1, 2020

57

17

8

• Aug 25, 2022

• #74

TIKTIK said:

Does anyone have a solution?

Click to expand...

?

 

D

Dyna

New member

Sep 6, 2022

1

0

1

• Sep 15, 2022

• #75

Does anyone have Email piping 3.0.4?

 

TIKTIK

Member

Feb 1, 2020

57

17

8

• Sep 16, 2022

• #76

Does anyone know how to uninstall the plugin completely? ( include all database fields )

 

TIKTIK

Member

Feb 1, 2020

57

17

8

• Sep 26, 2022

• #77

Andrius830 said:

getting the same error as @TIKTIK it happens when trying to install SupportCandy version 3, because half of these addons don't work with SupportCandy v2.3.1

Click to expand...

Solved by reinstalling the whole plugin with the addons ( I also manually removed tables from the database, because the uninstall process doesn't remove them )

 

MrSam_1

Well-known member

Administrative

Trusted Seller

Dec 1, 2018

23,650

26,995

120

• Oct 4, 2022

• #78

SupportCandy Usergroups

3.0.2

 

Attachments

• wpsc-usergroup-3.0.2.zip

  72.2 KB · Views: 11

NullMaster

Well-known member

Null Master

Trusted Uploader

Jul 25, 2018

12,058

22,063

120

• Oct 16, 2022

• #79

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System - Updated Some Add-Ons

SupportCandy Gravity Form Integration	3.0.2
SupportCandy Email Piping	3.0.5
SupportCandy Woocommerce Add-on	3.0.4
SupportCandy Print Tickets	3.0.2
SupportCandy Knowledgebase Integrations	3.0.1
SupportCandy Faq Integrations	3.0.1
SupportCandy Private Credentials	3.0.1

Click to expand...

Read the rest of this update entry...

 

• 

Reactions: dominarmac and Zer01ne

D

djpytter

Member

Jun 6, 2020

31

5

8

• Oct 17, 2022

• #80

When I use the addon for woocommerce I have a problem that I don't know how to solve. Users don't see only their own tickets. They see all the tickets created by other users and this is not ok... Normally they should only see their ticket. I didn't have this problem with older versions with old design but from the lasts updates with the new design have this issue... Can someone help me please?